Professional Summary
Overview
Work History
Education
Skills
Timeline

Elizabeth Durbin

Hobby Lobby
Manhattan,KS
7
years of professional experience

Dynamic retail professional with a proven track record at Hobby Lobby, excelling in customer service and cash handling. Recognized for enhancing customer loyalty through effective product recommendations and a friendly demeanor. Committed to teamwork and achieving sales goals while maintaining a professional appearance and ensuring store organization.

Work History

Cleaning Assistant

3 Years 7 Months
Kymberlee’s Cleaning Buisness | 01.2020 - 08.2023
  • Helped customers select products and address inquiries, improving overall shopping satisfaction.
  • Organized merchandise displays for visual appeal and easy access.
  • Processed transactions accurately at the register, maintaining precise cash handling.
  • Assisted team members with inventory restocking and store upkeep.
  • Substituted for department head during manager's absence.
  • Cut fabric as needed.
  • Answered questions about store policies and addressed customer concerns.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Greeted customers and provided outstanding customer service.

Retail Sales Associate

2 Years 11 Months
Hobby Lobby | 01.2024 - 12.2026
  • Helped customers select products and address inquiries, improving overall shopping satisfaction.
  • Organized merchandise displays for visual appeal and easy access.
  • Processed transactions accurately at the register, maintaining precise cash handling.
  • Assisted team members with inventory restocking and store upkeep.
  • Substituted for department head during manager's absence.
  • Cut fabric as needed.
  • Answered questions about store policies and addressed customer concerns.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Greeted customers and provided outstanding customer service.

Education

Working Bachelor in Teaching - Elementary Education

Providence College | Elgin IL | 06.2026

Skills

Customer service
Teamwork
Problem-solving
Teamwork and collaboration
Customer assistance
Cash handling
Customer engagement
Retail sales
Reliability and punctuality
Store opening and closing
Professional appearance
Phone etiquette
Store maintenance
Transaction processing
Sales expertise
Stock replenishment
Display setup
Product recommendations
Truck unloading
Friendly and outgoing
Shelf stocking
Price tagging
Stockroom safety procedures
Returns and exchanges
Calm demeanor
Friendly and helpful
Reliable and responsible
Honest and dependable
Positive customer engagement
Goal driven

Timeline

Retail Sales Associate

Hobby Lobby
01.2024 - 12.2026Read More

Cleaning Assistant

Kymberlee’s Cleaning Buisness
01.2020 - 08.2023Read More

Providence College

Working Bachelor in Teaching from Elementary Education
Read More
Elizabeth Durbin