Dedicated leader with expertise in operational oversight, compliance management, and conflict resolution. Proven ability to foster positive work environments and engage stakeholders for impactful service delivery.
Overview
23
23
years of professional experience
Work History
Area DIrector
Dungarvin
Houston, TX
04.2026 - Current
Oversaw daily operations, enhancing quality service delivery for individuals served.
Monitored compliance with policies and procedures across all service locations.
Supported staff in resolving conflicts and fostering a positive work environment.
Cultivated strong relationships with key stakeholders to support operational success in the area.
Enforced compliance regulations throughout the organization while ensuring adherence to industry standards.
Collaborated with senior leadership to formulate strategic long-term growth plans for the area.
Resolved conflicts among team members by providing guidance and support.
Area Director
D&S Residential Services
Austin, TX
04.2003 - 04.2026
Collaborated with management to develop and implement strategic initiatives enhancing service quality.
Collaborated with senior leadership to develop long-term plans for growth in the area.
Cultivated relationships with key stakeholders to support operational success in the area.
Directed operations across multiple locations to ensure quality service delivery.
Oversaw staff recruitment, training, and performance evaluations for effective team management.
Facilitated regular meetings with managers to assess performance metrics and identify improvement opportunities.
Worked closely with vendors and suppliers to negotiate contracts that were beneficial for both parties involved.
Monitored compliance with regulatory requirements and company policies consistently.
Enforced compliance regulations throughout the organization while ensuring adherence to industry standards.