Elizabeth Ellen
Midlothian,VA
Overview
11
11
years of professional experience
5
5
Certifications
Work History
Recovery Support Specialist
Gateway Homes
Mechanicsville, Virginia
07.2025 - Current
- Administer prescribed medications following safety protocols to support resident recovery.
- Provide emotional support to individuals in recovery, utilizing trauma-informed practices.
- Create a safe environment for clients through trauma-informed practices.
- Provide crisis intervention services when necessary to manage acute episodes of mental illness or substance abuse symptoms.
Mental Health Technician
HCA Healthcare Inc.
Richmond, Virginia
05.2025 - Current
- Provide crisis intervention and de-escalation techniques to help manage patient behavior.
- Establish trusting relationships with patients by demonstrating empathy and understanding towards them.
- Model appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Monitor vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Collaborate with healthcare professionals to coordinate comprehensive care for psychiatric patients.
Associate Mental Health Professional
Centra Health
Lynchburg, Virginia
07.2022 - 07.2024
- Provided compassionate and empathetic care to patients with mental health disorders.
- Assisted in the assessment and evaluation of patients' mental health conditions and progress.
- Provided ongoing direct care, including observation, monitoring, behavioral interventions, and supportive therapy.
- Participated in crisis intervention and de-escalation techniques to ensure a safe environment.
- Provided emotional support and counseling to patients, actively listening, and offering guidance.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
- Maintained accurate and detailed records of patient care, condition, progress, and concerns.
- Collected, monitored and documented patient vital signs.
Assistant Women's Basketball Coach
Randolph College
Lynchburg, VA
09.2021 - 02.2024
- Motivated and inspired athletes to reach their full potential through positive reinforcement, and effective communication.
- Evaluated player performance during games, and provided constructive feedback for improvement.
- Cultivated strong relationships with players to ensure open lines of communication regarding players' progress and team goals.
- Mentored student-athletes, fostering academic and athletic excellence.
- Served as a role model for sportsmanship, integrity, and discipline throughout the season.
- Coordinated travel arrangements for games, including transportation, accommodations, meals, and scheduling logistics.
- Developed scouting reports to identify opponents strengths, weaknesses, and potential game strategies.
Daycare Teacher
Caterpillar Clubhouse Childcare & Preschool
Lynchburg, VA
12.2021 - 03.2023
- Created a nurturing environment for children, promoting social and cognitive development.
- Provided individualized attention to each child's needs, fostering their cognitive, physical, and social growth.
- Collaborated with parents to understand their child's unique requirements, and provide regular updates on progress.
- Maintained accurate records of children's attendance, behavior incidents, milestones achieved, and parent communication.
- Ensured a clean and organized classroom environment by regularly sanitizing toys, equipment, surfaces, etc.
Campus Tour Guide
Randolph College
Lynchburg, VA
09.2019 - 05.2021
- Toured school with parents considering enrolling children in school, presenting school in positive light.
- Executed campus events and advertising strategies following goals derived from organization objectives and research on methods for meeting recruitment and involvement targets.
- Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.
- Completed office work.
Tutor
Randolph College
Lynchburg, VA
09.2018 - 05.2021
- Assisted students in finding useful study methods to enhance academic performance.
- Enabled students to improve reading and writing skills through effective teaching of comprehension tactics.
- Developed training materials, such as handouts, study materials and quizzes.
- Provided test preparation support for routine, standardized and college entrance examinations.
- Taught youth study habits and learning tips.
- Provided students with access to resources and support to complete work for course.
Caretaker
Private Duty
Mechanicsville, VA
12.2020 - 01.2021
- Provided wound care.
- Unloaded and organized supplies and product inventory.
Daycare Worker
The Ozone
Ashland, VA
05.2018 - 08.2019
- Assisted children in development of social, communication and problem-solving skills.
- Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
- Planned games/activities for children.
- Took children on field trips (zoos, beaches, parks, pools, etc.)
Office Assistant
ARC 3 Gases
Richmond, VA
05.2018 - 08.2018
- Managed office paperwork, including scanning documents and routing business correspondence.
- Organized and filed loose-leaf paperwork and documentation.
- Entered, organized and secured digital data for cases and billing records.
Nanny
Private Duty
Mechanicsville, VA
03.2017 - 08.2017
- Took infant out for walks in strollers or carriages while observing safety guidelines.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Prepared meals and snacks according to instructions from parents.
- Maintained confidentiality and privacy of all family matters and information.
- Changed diapers regularly and provided proper diapering techniques to ensure safety of the infant.
- Provided stimulating activities to encourage physical, social, emotional and cognitive development.
Privately Hired Family Caregiver
Private Duty
Mechanicsville, VA
09.2015 - 05.2017
- Supported bathing, dressing and personal care needs.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Assisted with personal hygiene needs including toileting and incontinence care.
Education
Bachelor of Arts - Psychology
Randolph College
Lynchburg, VA05.2021
Skills
- Crisis intervention
- Behavioral assessment
- Patient monitoring
- Mental health advocacy
- Team collaboration
- Trauma-informed care
- De-escalation techniques
Affiliations
- Randolph Women's Basketball [2017-2021]; Captain [2018-2021]
- Omicron Delta Kappa Member
- Psi Chi Member
- Chi Alpha Sigma Member
- ODAC All-Academic Team [2018-2021]
Certification
Certified Medication Aide
Timeline
Recovery Support Specialist
Gateway Homes
07.2025 - Current
Mental Health Technician
HCA Healthcare Inc.
05.2025 - Current
Associate Mental Health Professional
Centra Health
07.2022 - 07.2024
Daycare Teacher
Caterpillar Clubhouse Childcare & Preschool
12.2021 - 03.2023
Assistant Women's Basketball Coach
Randolph College
09.2021 - 02.2024
Caretaker
Private Duty
12.2020 - 01.2021
Campus Tour Guide
Randolph College
09.2019 - 05.2021
Tutor
Randolph College
09.2018 - 05.2021
Daycare Worker
The Ozone
05.2018 - 08.2019
Office Assistant
ARC 3 Gases
05.2018 - 08.2018
Nanny
Private Duty
03.2017 - 08.2017
Privately Hired Family Caregiver
Private Duty
09.2015 - 05.2017
Bachelor of Arts - Psychology
Randolph College