Monica Harris

keep track of patients whereabouts for saftey reasons, act as a advocate and motivator to recovering individuals in order to help prevent relapse and promote long term recovery. Soft searches of patients rooms for contrabans, and other duties as assigned

• Advocated for clients for comprehensive service delivery
• Supported clients in developing goals and social skills, improving individual wellness and productivity.
• Assisted in implementation of community support services in alignment with needs.
• Produced crisis management and intervention plans for communities in need.
• Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
• Developed treatment and crisis plans.
• Completed Locus and Gains Assessments
• Established networks to increase community awareness of new programs.

• Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
• Sorted mail according to order of address appearance for easy access in field.
• Signed and received mail with signature requirements upon delivery and loading.
• Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
• Communicated customer complaints, requests and feedback to company management for swift resolution.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.