Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Cub Foods Pharmacy
09.2021 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity.
Stocked, labeled and inventoried medication to keep accurate records.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Entered and processed patients' prescriptions into internal system.
Maintained proper drug storage procedures, registries, and records.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Reviewed and verified customer information and insurance provider information.
Communicated instructions to patients or caregivers about proper use and storage of drugs.
Resolved non-routine issues like third party billing, computer system and customer service issues.
Processed and reviewed documents for vaccines, drew up correct dosages and administered vaccines.
Shift Leader/Pharmacy Technician
Walgreens
01.2018 - 09.2021
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Counted and labeled prescriptions with correct item and quantity.
Stocked, labeled and inventoried medication to keep accurate records.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Entered and processed patients' prescriptions into internal system.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Open and closed store with commitment and accuracy in cash handling.
Resolved customer concerns and achieved positive outcomes to benefit both customers and company.