Dynamic dining management professional with expertise in food safety, team leadership, and customer service. Proven ability to enhance customer experiences and streamline operations through effective event coordination and inventory control.
Work History
Assistant Dining Room Manager
4 Years 1 Month
University of Alaska Southeast | 07.2022 - Current
Supervised daily dining operations, ensuring compliance with health and safety standards.
Trained and mentored staff on service protocols and customer engagement strategies.
Implemented inventory management processes to optimize supply usage and reduce waste.
Coordinated special event planning, enhancing guest experiences through tailored service offerings.
Developed staff schedules to ensure adequate coverage during peak dining hours.
Assisted in hiring, interviewing, and training new employees, building a strong team of dedicated professionals.
Ensured consistent implementation of company policies regarding food safety regulations throughout the dining area.
Coordinated special events such as holiday parties or large group reservations, providing exceptional service experiences for guests.
Maintained a clean and inviting atmosphere in the dining area, enforcing strict adherence to health codes and cleanliness standards.
Tax Specialist
7 Years 3 Months
H&RBlock | 01.2019 - 04.2026
Reviewed client financial documents to identify potential deductions and credits, optimizing tax liabilities.
Prepared and filed individual tax returns, ensuring compliance with federal and state regulations.
Educated clients on tax strategies and regulatory changes, enhancing understanding of tax implications.
Implemented process improvements to streamline tax preparation workflows, increasing overall efficiency.
Mentored junior staff on complex tax issues, fostering professional development and knowledge sharing.
Collected and submitted required tax payments.
Lead Cook
2 Years 11 Months
University of Alaska Southeast | 07.2019 - 06.2022
Supervised daily kitchen operations, ensuring adherence to food safety and sanitation standards.
Trained and mentored junior cooks, fostering skill development and teamwork.
Collaborated with dining services management to develop seasonal menu offerings reflecting local ingredients.
Streamlined food preparation processes, enhancing efficiency and reducing waste in kitchen operations.
Coordinated inventory management, maintaining stock levels and minimizing shortages or excesses.
Took over line positions in the event of an emergency.
Supervised line cooks to monitor food safety and order accuracy.
Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.
Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
Education
High School Diploma
Makabulos Memorial High School | Philippines | 04-1985
No Degree - Basic Copmputer
Informatics Computer Institute | Philippines | 07-2014
Bachelor of Science - Nursing
Central Luzon Doctors Hospital | Philippines | 04-1990