Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elizabeth Espinola

Miami,FL

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

3
3
years of professional experience

Work History

CUSTOMER SERVICE SALES AGENT

Latam Airlines
04.2022 - 08.2022
  • Ensured compliance with all applicable regulations regarding privacy and security policies.
  • Provided excellent customer service by responding promptly to customer inquiries, resolving issues, and providing product information.

CUSTOMER SERVICES PASSENGER

Latam Airlines
10.2019 - 04.2022
  • Created a positive work environment that encouraged excellent customer service performance from team members.
  • Analyzed customer feedback data, identifying areas for improvement in policies or procedures.

Education

HIGH SCHOOL DIPLOMA -

Cap Roberto Rodriguez, Cuba
06.2018

Skills

  • Account Management
  • Customer Service and Assistance
  • Client Needs Assessment
  • Cash Register Operations
  • Customer Accounts Management
  • Website Navigation

Languages

Spanish
Spanish
Spanish

Timeline

CUSTOMER SERVICE SALES AGENT

Latam Airlines
04.2022 - 08.2022

CUSTOMER SERVICES PASSENGER

Latam Airlines
10.2019 - 04.2022

HIGH SCHOOL DIPLOMA -

Cap Roberto Rodriguez, Cuba
Elizabeth Espinola