Elizabeth Estby
Sherman Oaks,CA
Summary
Highly skilled and dedicated legal secretary with experience in legal administrative support, billing coordination, and office management. Proven track record of enhancing attorney efficiency, managing complex schedules, and leading community engagement initiatives. Valedictorian of Legal Secretary Certification program with a strong command of legal software and office technology. Recognized for exceptional communication skills, problem-solving abilities, and commitment to excellence in client service.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Attorney Support Specialist
Latham & Watkins LLP
04.2018 - Current
- Developed strong client relationships through consistent communication and attentive service.
- Reduced billing errors by identifying inefficiencies in operations and implementing time-saving measures.
- Collaborated with cross-functional teams to achieve project goals on time.
- Implemented new training programs for attorneys & staff, leading to better overall performance.
- Mentored junior team members, fostering professional growth through guidance on best practices.
- Oversaw daily operations of a busy desk environment, ensuring tasks were completed efficiently and accurately.
- Followed all company policies and procedures to deliver quality work.
Corporate Legal Assistant
Duane Morris
01.2017 - 04.2018
- Enhanced efficiency by drafting, editing, and proofreading legal documents for corporate transactions.
- Supported attorneys in managing complex caseloads, resulting in timely case resolution.
- Coordinated schedules and managed deadlines for multiple attorneys, ensuring timely completion of tasks.
- Handled sensitive information with discretion, upholding strict confidentiality standards at all times.
- Effectively assisted in the coordination of client billing activities to ensure prompt payment processing.
- Prepared and managed attorney travel itineraries to optimize scheduling.
Legal Secretary
Horgan, Rosen, Beckham & Coren, LLP
01.2007 - 01.2017
- Improved client satisfaction by providing timely and accurate legal document preparation.
- Streamlined office procedures for increased efficiency in handling legal matters.
- Enhanced attorney productivity with proficient management of case files and schedules.
- Reduced errors in legal documents by implementing thorough proofreading processes.
- Coordinated meetings, conferences, and travel arrangements for attorneys, ensuring seamless scheduling across the firm.
Front Office Supervisor
Animal Medical Center
01.1997 - 01.2007
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Streamlined check-in and check-out processes for improved efficiency and reduced wait times.
- Interviewed, hired and trained new front office staff, ensuring thorough understanding of hospital policies and procedures.
- Achieved high-quality service by maintaining open communication channels among team members.
- Conducted regular performance evaluations for front office staff to foster professional growth and development opportunities.
- Promoted positive work environment by fostering teamwork among front office staff members.
- Organized staff scheduling effectively to maintain appropriate coverage during peak hours without compromising service quality.
Education
Legal Secretary Certification -
Los Angeles Valley College
Van Nuys, CA02.2011
Skills
- Supply Management
- Resource Allocation
- Emergency Response
- Customer Relations
- Training and development
- Time management
- Strategic planning
- Creative thinking
- Process improvement
- Expert problem-solving
- Project management
- Interpersonal skills
- Attention to detail
- Adaptability
- Organizational skills
Certification
- Certified Legal Secretary
Timeline
Attorney Support Specialist
Latham & Watkins LLP
04.2018 - Current
Corporate Legal Assistant
Duane Morris
01.2017 - 04.2018
Legal Secretary
Horgan, Rosen, Beckham & Coren, LLP
01.2007 - 01.2017
Front Office Supervisor
Animal Medical Center
01.1997 - 01.2007
Legal Secretary Certification -
Los Angeles Valley College
- Certified Legal Secretary
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