Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Evans

Placerville,CA

Summary

Detail-oriented analytical thinker with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Consultant, Configuration Analyst

Blue Shield of California
09.2022 - Current
  • Lead for Configuration Incident Management: SMP, JIRA, Dashboards and Inventory management
  • Processes/escalations/questions/metrics/reporting on timeliness and inventory
  • Lead for unit testing automation: Requirements development for new testing tools
  • Project lead for all unit testing automation updates
  • Process development to align with Agile methodology
  • Test case development,testing management for internal automation tickets including timeliness and quality of testing
  • Scrum Master for Business Configuration internal Automation work
  • As a member of the Configuration unit testing team, tested the following areas: Workflow,Product,BSBS,Service ID,Accumulators,Letters,NetworX, Network Sets,PCA pends,Billing,DOFR,EDI,Security Profiles,Stop ages/waiting periods,user defined warning messages

Senior, Configuration Analyst

Blue Shield of California
02.2017 - 09.2022

Intermediate, Configuration Analyst

Blue Shield of California
03.2013 - 02.2017

Senior Business Systems Analyst

Blue Shield of California
08.2010 - 03.2013
  • Responsible for the Mid-Large PPO Line of business product cycle requirements development and delivery
  • Responsible for product ID assignments for all lines of business and management of "Product Build" Access database Analysis of products and group sales for new product requests, delivery of products to ShieldLink
  • Management of all Facets products in ShieldLink
  • Defect and incident research, creation and delivery of crosswalks and Facets products to MHSA, DBP, MES and Benefit Capture Created decomposition of group data to prepare for migrations to Facets.

Interim Claims Supervisor

Blue Shield of California
06.2010 - 08.2010
  • Responsible for six direct reports
  • Duties include e-time management, review preparation, workflow updates production management and reporting.

Management Trainee

Blue Shield of California
07.2009 - 08.2010
  • Rotated through three different Operational areas (Installation & membership, Customer Service & Claims), processing in each area
  • Participated in leadership development and strategic projects in each organizational area.

Education

Bachelor of Arts, Communications - Organizational Communications

California State University Sacramento
07.2006

Skills

  • Problem-Solving
  • Attention to Detail
  • Team Leadership & Development
  • MS Office
  • Analytical Thinking
  • Project Leadership
  • Work Planning and Prioritization
  • Continuous Improvement
  • SQL Developer
  • Facets

Certification

  • SAFe 6 Agilist
  • SAFe 6 Scrum Master

Timeline

Consultant, Configuration Analyst

Blue Shield of California
09.2022 - Current

Senior, Configuration Analyst

Blue Shield of California
02.2017 - 09.2022

Intermediate, Configuration Analyst

Blue Shield of California
03.2013 - 02.2017

Senior Business Systems Analyst

Blue Shield of California
08.2010 - 03.2013

Interim Claims Supervisor

Blue Shield of California
06.2010 - 08.2010

Management Trainee

Blue Shield of California
07.2009 - 08.2010

Bachelor of Arts, Communications - Organizational Communications

California State University Sacramento

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Elizabeth Evans