Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
10
10
years of professional experience
Work History
District Operator
Papa Johns
03.2024 - Current
Actively recruit team members for a $7,000,000+ market
Managing sales, labor, and food cost goals to maximize profits
Building and maintaining customer relationships to promote community involvement
Execution of company policies by exceeding cleanliness expectations for the store and following safe food handling
Sr. General Manager
Papa Johns
06.2022 - Current
Enhanced team productivity by implementing strategic management practices and fostering a collaborative work environment.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Maintained quality through training and coaching during daily activities.
Planned and assigned workload by delegating tasks and directing team members.
Supervised employees for exceptional store operations, customer retention and positive brand experiences.
General Manager
Papa Johns
03.2015 - Current
Developed and implemented strategies to increase sales and profitability.
Carefully interviewed, selected, trained, and supervised staff.
Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
Education
Some College (No Degree) - Occupational Therapy Assistance
Brown Mackie College
Some College (No Degree) - TGM Class
Papa Johns Training Class
Skills
Staff Scheduling
Management Team Building
Customer Service Management
Recruitment and Hiring
Decision Making
Cost Reduction
Goal Setting
Delegating Work
Staff Development
Training Management
Additional Information
References upon request
Education and Training
other,other
Timeline
District Operator
Papa Johns
03.2024 - Current
Sr. General Manager
Papa Johns
06.2022 - Current
General Manager
Papa Johns
03.2015 - Current
Some College (No Degree) - TGM Class
Papa Johns Training Class
Some College (No Degree) - Occupational Therapy Assistance