Douglas Long
Fort Wayne,IN
Summary
District Operator and Multi-Unit Operations Executive with 22+ years of progressive leadership experience in high-volume restaurant operations. Proven record of driving profitability, reducing turnover, optimizing labor and vendor costs, and developing leadership pipelines. Experienced in full P&L; accountability, executive collaboration, and new store openings.
Overview
31
31
years of professional experience
Work History
District Operator
Bob Evans Farms, Inc.
Fort Wayne
04.2022 - 02.2026
- Oversaw operations for 10 restaurant locations across Northern Indiana with full P&L; accountability.
- Directed district-wide financial reviews to align revenue, labor, and food cost targets.
- Mentored and developed General Managers through structured coaching and succession planning.
- Created a System Manager development initiative to strengthen district leadership pipeline.
- Collaborated with executive leadership on menu rollouts and operational strategy execution.
- Managed vendor partnerships and conducted cost audits to improve margins.
- Ensured brand standards, guest satisfaction, and regulatory compliance across all locations.
General Manager
Bob Evans Farms, Inc.
Fort Wayne
01.1995 - 03.2022
- Managed multiple restaurant locations with full P&L; responsibility.
- Achieved 25.9% employee turnover, outperforming company benchmarks.
- Training Restaurant Leader responsible for certifying Managers in Training.
- Led staffing, hiring, and local marketing for two new restaurant openings.
- Nominated for Restaurant of the Year and five-time Mentor of the Year nominee.
- Participated in national product testing and operational feedback initiatives.
- Built high-performing teams focused on service excellence and profitability.
Education
Bachelor of Business Administration -
Ohio University
Athens, OHSkills
- Multi-Unit Management
- Full P&L; Ownership
- Labor Optimization Cost Control
- Vendor Management
- Leadership Development
- Succession Planning
Timeline
District Operator
Bob Evans Farms, Inc.
04.2022 - 02.2026
General Manager
Bob Evans Farms, Inc.
01.1995 - 03.2022
Bachelor of Business Administration -
Ohio University