Andrew Pascarelli
Southington
Summary
Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.
Overview
24
24
years of professional experience
Work History
District Manager
Valvoline Instant Oil Change
Farmington
10.2002 - Current
- Oversaw daily operations and ensured compliance with company standards.
- Managed team performance and coached staff to enhance skills and meet performance targets.
- Implemented training programs to enhance employee skills and knowledge.
- Developed and enforced safety protocols to ensure a secure work environment.
- Conducted regular site inspections to assess service quality and efficiency.
- Facilitated communication between locations to share best practices and resources.
- Collaborated with senior leadership on strategic initiatives for growth and improvement.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Developed strategic plans to drive sales growth and operational efficiency across district stores.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Reviewed inventory levels at each store in order to ensure adequate stock availability.
- Mentored team members on best practices for sales and customer service to improve overall customer experience.
- Identified and developed top talent to promote performance-oriented culture.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
- Cultivated positive rapport with associates and team leadership.
- Created and maintained productive relationships with key stakeholders in the district.
- Negotiated contracts with suppliers to obtain favorable terms for the district's stores.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
Education
Calais High School
Calais , MESkills
- Operations management
- Budget management
- Inventory control
- Multi-unit management
- Business planning
- Strategic planning
- Customer relationship management
- Financial management
- Team management
- Team leadership
- Staff training
- Training and coaching
- Performance coaching
- Conflict resolution
- Problem solving
- Effective communication
- Relationship building
- Market analysis
- Multi-unit management
- Brand management
- Training and coaching
- Financial management
- Team leadership
- Operations management
Timeline
District Manager
Valvoline Instant Oil Change
10.2002 - Current
Calais High School