Elizabeth Ewing
Laguna Beach,California
Summary
Goal-oriented manager with extensive experience in customer service industries and proven leadership abilities. Consistent in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
4
4
years of professional experience
Work History
Manager
Mesa Lounge & Restaurant
01.2023 - Current
- Directly implemented operational changes to surpass revenue goal of 1st & 2nd quarter.
- Coordinated special events, including private parties and corporate functions, tailoring menus and décor to meet client needs while maximizing profits.
- Performed cash handling activities, secured bank deposits, and nightly accounting reports.
- Leading guest communications over email, phone, and in person conversations to collect high profile guests and improve reservations base.
- A professional influence on day to day operations that manages staff with a balanced approach of understanding connection, and a strong code of ethics.
Ecommerce Manager
Isabelle’s Cabinet
10.2021 - 04.2023
- Enhanced user experience with intuitive site navigation, compelling product descriptions, and visually appealing design elements.
- Analyzed sales trends, identifying opportunities for growth and proactively addressing underperforming categories or products.
- Manages online product configurations and inventory. -Responsible for Meta management for Facebook & Instagram shop.
- Coordinated closely with customer service representatives to address inquiries promptly and effectively resolve issues related to online purchases.
Self - Employed Graphic Designer
Dynamic Design Solutions
08.2019 - 10.2021
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Worked with clients to create impactful projects such as rebranding, product development, paper goods design, and social media content.
Education
Master of Business Administration -
Fashion Institute of Design & Merchandising
06.2023
Bachelor of Creative Industries Studies Graphic Design -
Fashion Institute of Design & Merchandising
01.2021
Skills
- Networking
- Customer Service
- Team building
- Digital Marketing
- Ecommerce Management
- Graphic Design
- Copywriting
- Financial Analysis
- Excel
- POS System Operations
Employment Objective
Seeking a position that would allow me to utilize my education and experience in applying business procedures and supervisory skills to achieve desired goals. Securing a position with a reputable organization to expand my knowledge and skill set.
Timeline
Manager
Mesa Lounge & Restaurant
01.2023 - Current
Ecommerce Manager
Isabelle’s Cabinet
10.2021 - 04.2023
Self - Employed Graphic Designer
Dynamic Design Solutions
08.2019 - 10.2021
Master of Business Administration -
Fashion Institute of Design & Merchandising
Bachelor of Creative Industries Studies Graphic Design -
Fashion Institute of Design & Merchandising
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