Experienced Medical Professional with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
5
5
years of professional experience
1
1
Certification
Work History
NCT
AFC Urgent Care
03.2023 - Current
Minimize patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
Sanitize, restock, and organize exam rooms and medical equipment.
Direct patients to exam rooms, fielded questions, and prepared for physician examinations.
Keep medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Verify patient insurance coverage and collected required co-payments.
Answer telephone calls to offer office information, answer questions, and direct calls to staff.
Complete EKGs and other tests based on patient presentation in office.
Collect blood samples in accordance with laboratory protocols and regulations.
Perform testing and quality control using approved laboratory procedures and instrumentation.
Maintain autoclave and surgical instruments.
Clinical Office Manager
Doctors Urgent Care
10.2019 - 03.2023
Promoted to Clinical lead within 1 year timeframe for exceeding goals and supporting company development.
Promoted to office manager within 2 years timeframe.
Developed policies and procedures for effective practice management.
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Addressed and remedied all patient or team member issues.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews for staff.
Maintained sufficient inventory levels to meet patient needs at all times.
Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
Set schedules for 10-15 staff by planning and designating shifts and hours.
Assisted billing manager with chart audits to ensure complete accurance for billing claims.
Completed EKGs and other tests based on patient presentation in office.
Performed testing and quality control using approved laboratory procedures and instrumentation.
Maintained autoclave and surgical instruments.
NCT
Medella Urgent Care
09.2018 - 01.2021
Explained imaging procedures to patients, offering comfort and assistance.
Performed radiographic imaging procedures according to established protocols.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Collected blood samples in accordance with laboratory protocols and regulations.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Registered and verified patient records before triage with most up-to-date information.
Completed EKGs and other tests based on patient presentation in office.
Performed testing and quality control using approved laboratory procedures and instrumentation.
Education
Medical Billing And Coding - Medical Billing And Coding
Texas A&M University - Corpus Christi
Corpus Christi, TX
08.2024
NCT - Radiologic Technology
Advanced X-ray Training Institute
Houston, TX
06.2019
LMRT - Radiologic Technology
College of Healthcare Professional
Houston, TX
06.2018
Skills
Advanced Anatomy Knowledge
Direct Patient Care
Critical Thinking
Training and Development
Hiring and Terminations
Front Desk Operations
Back Office Operations
Insurance Verification
Specimen Collection
Certification
Non Certified Radiologist Technologist
Timeline
NCT
AFC Urgent Care
03.2023 - Current
Clinical Office Manager
Doctors Urgent Care
10.2019 - 03.2023
NCT
Medella Urgent Care
09.2018 - 01.2021
Medical Billing And Coding - Medical Billing And Coding
Medical Director/Family Medicine Physician/Urgent Care Physician at AFC URGENT CARE/FAMILY CAREMedical Director/Family Medicine Physician/Urgent Care Physician at AFC URGENT CARE/FAMILY CARE