Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Ferrari

Milwaukee

Summary

Dynamic Insurance Verification Specialist at Optum with a strong focus on patient confidentiality and effective communication. Proven track record in timely verification of insurance benefits, enhancing operational efficiency. Skilled in prior authorization processing, ensuring compliance with regulations while maintaining high standards of accuracy and patient care.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Insurance Verification Specialist

Optum
05.2021 - Current
  • Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Updated patient records with accurate, current insurance policy information.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Collaborated with team members to resolve discrepancies in insurance verification, ensuring proper billing practices.

Sterile Pharmacy Technician

Advanced Pain Management Group
02.2014 - 05.2021
  • Optimized inventory management, reducing waste and ensuring availability of necessary supplies.
  • Supported pharmacy team by efficiently organizing supplies, cleaning workspaces, and assisting with daily operations as needed.
  • Conducted quality control tests on compounded medications, ensuring safety and efficacy for patients.
  • Utilized specialized equipment for efficient preparation of various dosage forms including creams, capsules, and suspensions.
  • Accurately measured ingredients using precise scales and electronic devices for exact dosages in compound formulations.
  • Contributed to the overall success of the pharmacy by consistently providing high-quality, safe, and effective compounded medications for patients.

Senior Pharmacy Technician

Walgreens
11.1995 - 02.2014
  • Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
  • Expedited prescription fulfillment through proficient use of pharmacy software systems, resulting in reduced wait times for customers.
  • Facilitated seamless communication between patients, healthcare providers, and insurance companies to expedite prescription processing.
  • Enhanced customer satisfaction with prompt and courteous service while addressing their prescription needs.

Education

GED -

Milwaukee Area Technical College
Milwaukee, WI
01-1998

Skills

  • Attention to detail
  • Patient confidentiality
  • Coverage and authorizations
  • Communication and interpersonal skills
  • Prior authorization processing

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Insurance Verification Specialist

Optum
05.2021 - Current

Sterile Pharmacy Technician

Advanced Pain Management Group
02.2014 - 05.2021

Senior Pharmacy Technician

Walgreens
11.1995 - 02.2014

GED -

Milwaukee Area Technical College

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Elizabeth Ferrari