Elizabeth Figueroa
519 41st Street Union City,NJ
Summary
Efficient Medical Receptionist skilled in patient scheduling and front desk operations within physical therapy clinics. Expertise in appointment coordination, insurance verification, and patient record management enhances daily patient flow. Strong verbal communication and telephone etiquette ensure organized front desk operations and exceptional patient service.
Overview
1
1
Language
4
4
years of professional experience
Work History
Medical Receptionist
Rockland Physical Therapy
West New York, New Jersey
09.2023 - 07.2024
- Greeted physical therapy patients and ensured efficient front desk check-in at Rockland Clinic.
- Set up appointments and assisted with visit changes for therapists and patients.
- Answered phone calls and passed messages to Rockland Physical Therapy staff.
- Confirmed patient details and updated records in clinic systems.
- Verified patient information and updated records in clinic systems.
- Collected paperwork and organized intake forms for therapy visits.
- Supported insurance questions and explained basic office procedures to patients.
- Maintained reception area and prepared waiting room materials for visitors.
- Facilitated daily office operations by coordinating patient schedules and staff assignments. and supported smooth patient service at Rockland Physical Therapy.
Medical Receptionist
TriState MultiSpecialty Group
North Bergen, New Jersey
02.2020 - 10.2021
- Checked patients in and out for appointments and collected copayments.
- Scheduled appointments and coordinated visit changes with therapists and patients.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Verified patient information and updated records in clinic systems.
- Collected paperwork and organized intake forms for therapy visits.
- Supported insurance questions and explained basic office procedures to patients.
Education
High School Diploma -
Saint Michael Academy
New York, NY06-1986
Skills
- Patient intake
- Patient scheduling
- Appointment coordination
- Insurance verification
- Electronic medical records
- Front desk operations
- Records management
- Patient support
- Attention to detail
- Time management
- Verbal communication
- Problem solving
- Patient advocacy
- Telephone etiquette
Languages
Spanish
Professional
Timeline
Medical Receptionist
Rockland Physical Therapy
09.2023 - 07.2024
Medical Receptionist
TriState MultiSpecialty Group
02.2020 - 10.2021
High School Diploma -
Saint Michael Academy