Elizabeth Flores

O ce Attorney General

• Salary : $21.35 USD Per Hour
• Hours per week : 40
• Duties, Accomplishments and Related Skills :
• Processes correspondence, including mail-merge form letters, memos, electronic data and personalized letters; analyzes data used for letters in Excel spreadsheets; generates reports; generates electronic data reports
• Responds to written or phone requests from providers, victims and claimants; disseminates information on the crime victim program to crime victims and medical providers; gathers, analyzes, and cross references information to obtain correct addresses for providers, victims, and claimants; performs Medicaid checks for section to establish collateral resources
• Gather, analyze, and cross reference information to obtain correct addresses for providers, victims, and claimants
• Obtains supply information and places order for supplies for section, may train temporary employees; coordinates monthly meetings for section on a rotating basis; develops and maintains record keeping system for case les
• Performs related work as assigned
• Maintains relevant knowledge necessary to perform essential job functions
• Attends work regularly in compliance with agreed-upon work schedule
• Ensures security and con dentiality of sensitive and/or protected information
• Complies with all agency policies and procedures, including those pertaining to ethics and integrity
• Knowledgeable in customer service and telephone etiquette
• Scanning and imaging equipment
• State and
• County indexing codes
• Legal instruments and recording forms
• Knowledgeable accounting procedures
• Research procedures and data sources
• Business letter writing, grammar and punctuation, and report preparation
• Skilled in preparing documents for scanning
• Retrieving documents from indexes and various databases
• Analyzing legal documents and assigning proper codes
• Operating scanning and imaging equipment
• Maintaining neat and well-organized records
• Operating a variety of modern
• Ce equipment, including a computer and data entry packages
• Both verbal and written communication
• The ability to make decisions about manual and automated record keeping and indexing to insure easy and accurate retrieval
• Work quickly and accurately with numbers
• Perform accurate detailed work with permanent records
• Operate a 10-key calculator by touch
• Establish and maintain e ective working relationships with County employees and
• Cials, representatives of outside agencies, and the general public
• Supervisor, Ingrid Ramos 512-936-1206
• Okay to contact this

• Law Firm
• Salary : $18.50 USD Per Hour Hours per week : 40 Duties, Accomplishments and Related Skills : I provide direct hands-on support within a legal
• Ce environment setting
• As well performs various
• Ce support tasks which includes the following areas of responsibility : copy, production, and scanning, fax, mail and shipping, records support, direct oor support, hospitality assistance, conference room set up and scheduling, receptionist backup, and light facilities support
• As a Senior Legal Onsite Service Specialist have a high level of presentation skills, interpersonal etiquette, and customer service skills to communicate with senior level attorneys, partners, clients, opposing counsel, vendors, sta , and others
• I have worked productively and directly with my former Site Manager Ricoh, Site Supervisor, and Assistant Site Manager
• Also, follow the process of the legal background to understand client matter work ow, such as : Charge back to rm and clients for work, supplies, hours, etc
• Familiar with legal technologies and software such as document management systems as well as cost recovery and charge back systems Copitrak/Equitrac
• I am familiar with legal records management processes, and documents such as closing binders, depositions, transcripts, briefs, addendums, lings, discovery, judgments, knowledge of court systems, and the proper delivery of items and documents within the court system
• I have assisted with scheduling needed equipment, labor, and supplies for
• Site trials
• I am currently responsible for interacting and providing professional level support to executive level end users at various levels, including legal assistants, rm administration, project managers, paralegals, associates, and partners
• Work to accurately produce jobs and projects according to required deadlines
• Job and project deadlines may be short and require composure and professionalism
• Runs all copier equipment including high volume copy machines, fax services, postage meter, and personal computer
• Performs tasks and utilizes equipment such as : paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, and electric stapler
• Handles time sensitive documents that are con dential in nature
• Works to provide quality and accurate reproduction, scanning, or project work
• Responds to customer inquiries including the necessary coordination and calculation of time required to complete the requested task
• Provide imbedded support to speci c oors or integrated practice groups
• Assist with coordinating projects that will be completed
• Site
• Maintains logs for billing and assists in calculating charges for work or jobs performed
• Maintains logs and work records to be utilized for tracking, management reports, inventory, and ordering of supplies
• Distributes incoming mail and packages to designated drop points as well as
• Ce supplies and fax transmissions
• Delivers completed reproduction work to pre-determined delivery areas
• This may include delivery areas outside of the customers
• Ce location
• Deliveries and pickups may require travel between
• Ces or another
• Ce location
• I also perform duties related to the shipping and receiving of materials and packages
• Filing duties in conjunction with speci c customer requests, which may include purging' and archiving old documents and duties of scanning, le conversion, le naming, and encryption
• FTP (File Transfer Protocol) between computers and les for printing
• Manage TOC Table of Contents - rst page of electronic le
• Perform duties that involve
• OCR Optical Character Recognition les to assist with key word search
• Performs le formatting for printing in programs such as Microsoft O ce Suite and Adobe Acrobat Pro
• Performs daily quality checks on convenience copiers to ensure proper functionality
• Responds to errors or troubled copy machines
• Also work to clear paper jams
• Maintains daily meter and service logs
• Stocks and organizes convenience copier areas
• Straightens, organizes, and manages rm conference and meeting rooms
• Assists facilities with box moves
• Ce moves, and occupant moves
• Assists
• Facilities with light maintenance duties
• May perform occasional cleaning duties
• May require periodic overtime on nights and weekends, including
• Hour emergency response
• And always perform other duties as assigned
• Knowledgeable of Modern
• Ce/clerical practices, procedures, and methods
• Policies, practices, procedures and terminology of assigned function
• File management and techniques
• Principles and procedures of record keeping
• Customer service etiquette
• Computer equipment to include word processing, spreadsheets, databases and a variety of software packages
• Business English, spelling and arithmetic, letter writing, grammar an punctuation and report preparation
• May be required to develop knowledge of and adhere to federal and state laws requiring the con dential handling of certain health information
• Skilled in Conducting research and presenting information
• Processing nancial reports, including receipts, claims, disbursements, travel, purchasing and mileage submittals
• Performing cashier duties, such as receiving cash, issuing and posting receipts for fee payments or other charges
• Operating a variety of modern
• Ce equipment and software, including Microsoft Word, Excel, and PowerPoint
• Both verbal and written communication
• The ability to
• Compile data and write clear and comprehensive reports
• Understand and carry out verbal and written directions
• Perform multitasking
• Create e ective ling systems, and retrieve and disseminate information
• Establish and maintain e ective working relationships with departmental clientele, representatives of outside agencies, other County employees and
• Cials, and the general public.

• Marlen Naylor 214-729-4225 Okay to contact this Supervisor : Yes, 512) 833-5339 Okay to contact this

• Salary : $14.50 USD Per Hour Hours per week : 40 Duties, Accomplishments and Related Skills : Prep, scan and image sample
• Preparation and data entry of documents for scanning
• Data entry, sorting, labeling, copying, removing fasteners and examining documents
• Operation and troubleshooting of scan machines
• Strong organizational skills, the ability to stand for 8 hours and the ability to pay careful attention to detail for extended periods of time
• Quality assurance of the documents prepped and scanned
• Verifying that all documents were prepped and scanned to standards and that no pages are missed during scanning
• Demonstrates continuous e ort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
• Experience with
• Alphanumeric typing of 40 wpm and/or numeric typing of 5000 kph Operate standard
• Ce equipment such as computers and copiers
• Work cooperatively with co workers
• Understand and follow written and oral directions in the English language
• Perform quality control checks detecting and correcting any errors
• Strong organizational skills and the ability to pay careful attention to detail for extended periods of time.

• Ascension
• Salary : $24.50 USD Per Hour Hours per week : 40 Duties, Accomplishments and Related Skills : Coordinate surgery schedules to maximize e cient use of operating rooms, equipment, and sta
• Work with physician o ces to gather information needed to schedule surgeries consistent with department guidelines
• Coordinate surgery schedules to maximize e cient use of operating rooms, equipment, and sta
• Work with physician
• Ces to gather information needed to schedule surgeries consistent with department guidelines and accommodating physicians requests and patients needs
• Assign operating suites and equipment and blocks times to maximize e cient use of resources
• Ensure that necessary demographic, billing, and insurance information is entered into electronic medical records and coordinate with Patient Admitting as needed to prevent delays in scheduled surgery
• May reschedule surgeries as needed to accommodate emergencies or other unanticipated events
• Register new patients, enter patient orders electronically, and keep patient information con dential
• Answer phones, take messages, and relay messages
• Transcribe and enter orders and maintain chart information
• Order supplies on a regular basis
• Kept les orderly and print o patient information as needed and prepare charts for new patients and organize charts for discharged patients and ensure that charts are complete and accurate
• I enter all physician orders, including medication orders and provide assistance, guidance, and direction to patients, visitors, nurses and physicians
• Answer call lights and assist with sending specimens to lab as needed and interview patients to obtain all necessary account information and secure signatures necessary for treatments, release of medical information, insurance bene ts, and payment of services
• Supervisor : Lisa Hernandez ( (512) 324-Okay to contact this Supervisor : Yes

• Ulta Beauty
• Salary : $12.50 USD Per Hour Hours per week : 24 Duties, Accomplishments and Related Skills : Maintaining an awareness of current trends in skincare products, hair care products, makeup, fragrances, and other items sold at the store
• Providing personalized application advice to customers regarding makeup products
• Performing basic product knowledge and application demonstrations as needed Explaining the application process for new products or services to customers Selling products such as fragrance, cosmetics, skin care products, hair care products, and bath products
• Interacting with customers to provide them with information about products, services, and available promotions
• Recommending products based on each individual customers needs, preferences, and budget Working with the store manager to create seasonal product displays and merchandising plans that attract customers attention
• Demonstrating how to use speci c products and answering any questions about them
• Manage transactions with customers using cash registers Scan goods and ensure pricing is accurate Collect payments whether in cash or credit Issue receipts, refunds, change or tickets Redeem stamps and coupons
• Cross-sell products and introduce new ones Resolve customer complaints, guide them and provide relevant information Greet customers when entering or leaving the store Maintain clean and tidy checkout areas Track transactions on balance sheets and report any discrepancies Bag, box or giftwrap packages Handle merchandise returns
• Supervisor :
• Marisa Gonzales ( (512) 292-1784 Okay to contact this Supervisor : Yes

• S Klub Attendant
• LA Fitness
• Salary : $10.50 USD Per Hour Hours per week : 20 Duties, Accomplishments and Related Skills : As a club sta I meet, greet and check-in members and guests of LA Fitness I provide excellent customer service and update members account information using various computer applications
• I am assertive, enthusiastic, and punctual
• I qualify as a Kid's Klub Attendant who is friendly, personable, responsible and has a desire to work with children
• Childcare experience is a plus
• The primary function of the Kid's Klub attendant is to ensure the safety and well-being of each child that is in your care
• The policies and procedures that you must familiarize yourself with and enforce were developed with over of experience and are in place so parents have the peace of mind that their child will not only have fun but be safe while they are working out.

• ( (512) 652-5779 Okay to contact this Supervisor : Yes

• Planet Fitness
• Salary : $9.50 USD Per Hour Hours per week : 20 Duties, Accomplishments and Related Skills : Responsible for creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests
• Greet members, prospective members and guests providing exceptional customer service
• Handle all front desk related activities including : answer phones in a friendly manner and assist callers with a variety questions, check members into the system member sign up, take prospective members on your tours, facilitate needed updates to members accounts, respond to members questions and concerns in a timely manner and elevate to assistant manager or manager as needed
• Assist in maintaining the neatness and cleanliness of the club
• Supervisor : Manager ( (512) 993-2970 Okay to contact this Supervisor : Yes
• Tax Examiner, Hours per week : 40 Series : 0592 Tax Examining Pay Plan : GS - General Schedule Ch
• 51, 5 U.S.C
• Grade : 7
• Duties, Accomplishments and Related Skills : Evaluate all available information and take corrective actions, such as credit transfers requests, re - computed tax, and/or penalty and interest
• Access relevant systems to view and/or update
• Taxpayer's' accounts regarding payments received, review status of the case, and/or to make account adjustments
• Enter data into automated system to adjust tax, penalty, and/or credit adjustments
• Recognize indications of tax fraud; make determinations and use sound judgment concerning taxpayer's' data and responses
• Gain cooperation of taxpayer's by explaining the best options available to resolve the problem or question, mutual interests, and to make sure they understand their responsibilities
• Interpret the law as it relates to the issues and if a ects the performance and e ciency of the Internal
• Revenue Service Educate taxpayer's on action needed to achieve compliance with tax ling/liabilities
• Ability to maintain a professional demeanor in all aspects of responsibilities
• Handling con dential and sensitive information
• Produce high quality work with attention to detail
• Working in a fast-paced environment and adjusting to unforeseen demands
• E ectively making decisions and solving problems to e ectively manage multiple projects
• Using standard
• Ce equipment and computer software programs, including Word, PowerPoint, and Excel, as by formal course work, training, and work experience
• Composing logical, clear, and concise correspondence using appropriate grammar, spelling, and punctuation
• Conducting basic research, including gathering and assimilating information
• Communicating e ectively both orally and in writing
• Establishing and maintaining e ective working relationships
• Supervisor : Priscilla
• Larson () ( (512) 507-6990 Okay to contact this Supervisor : Yes
• Examiner, Hours per week : 40 Series : 0592 Tax Examining Pay Plan : GS - General Schedule Ch
• 51, 5 U.S.C
• Grade : 7
• Duties, Accomplishments and Related Skills : Review and analyze taxpayer return
• Prepare tax assessments and adjustments to bring taxpayer's into compliance (as appropriate)
• Respond to and work with taxpayer's and their representatives Play an active role in taxpayer appeals and settlements
• Examines records, tax reports, and documentation submitted by taxpayer's/employers and their representatives; reviews tax reports for accuracy of computation, tax rate, and tax payment; and prepares corrected tax reports
• Contacts taxpayer's/employers to secure operating or tax reports; to collect taxes, fees, or penalties due; and to enforce tax laws
• Contacts taxpayer's /employers to obtain information necessary to resolve account problems
• Audits nancial records of potential taxpayer's/employers to establish tax liability, and reports irregularities detected in the audit process
• Enforces state tax laws using various statutory collection tools such as account freezes, levies, bond forfeitures, ling of liens, and suspension of permits to collect delinquent taxes
• Analyzes, edits, and completes source documents in support of the automated system
• Receives incoming calls; answers inquiries from taxpayer's/employers and claimants; and provides taxpayer's/employers guidance concerning department operations or regulations, legal requirements, and taxpayer's/employers rights, privileges, and responsibilities
• Processes, 1examines, edits, and updates taxpayer/employer accounts
• Locates delinquent taxpayer's/employers property or other assets through county property rolls and other sources
• Monitors legislation, hearings, and court cases relating to account examination work
• Veri es and calculates sales tax rates and unemployment compensation tax rates based on set formulas
• Reviews accounting records to verify tax report details and prepares corrected tax reports; reviews employer payroll records to verify questionable wage data for individuals ling unemployment : insurance claims; reviews tax reports, eld operations reports, and audit reports for legal compliance, accuracy, and completeness; and prepares reports on ndings
• Edits and analyzes accounting and information systems
• Conducts regular and special reviews and investigations to ensure legal compliance, establish tax liability, or clarify reports
• Performs collections on insu cient checks and delinquent or problematic tax accounts
• Testi es at formal or informal hearings or before courts of jurisdiction
• Prepares controls on tax collections and related
• Ce activities
• May assist in the preparation and veri cation of legally acceptable a davits and related documents used in prosecuting violators or collecting delinquent accounts
• Performs related work as assigned
• Supervisor : Priscilla Larson () ( (512) 507-6990 Okay to contact this Supervisor : Yes
• Tax Examiner, Hours per week : 40 Series : 0501 Financial Administration and Program Pay Plan : GS - General Schedule
• Ch
• 51, 5 U.S.C
• Grade : 5 Duties, Accomplishments and Related Skills : Performs analysis of returns identi ed as underreported/over reported
• Analyzes replies to all Automated Under reporter (AUR) notices that propose adjustments to income, deductions, payments and/or taxes in which the taxpayer disagrees
• Responds to taxpayer's inquiries regarding preparation of a variety of tax returns, related schedules, and other documentation
• Resolves account inquiries; advises taxpayer's of enforcement actions; and manages sensitive case problems designated as requiring special case handling
• Analyzes and resolves tax processing problems
• Supervisor : Maria Garza ( (512) 460-1520 Okay to contact this Supervisor : Yes
• Data Transcriber, Hours per week : 40 Series : 0356 Data Transcriber Pay Plan : GS - General Schedule Ch
• 51, 5 U.S.C
• Grade :Duties, Accomplishments and Related Skills : Enter data on hand-written tax forms into their computer system
• Data transcribers send illegible or incomplete documents to the appropriate person or department
• They also keep accurate records of the data they entered, the incomplete documents they sent away, and the data that they haven't entered
• Supervisor : Maria Garza ( (512) 460-1520 Okay to contact this
• Supervisor : Yes