Professional Summary
Overview
Work History
Education
Skills
Timeline

Elizabeth Fowler

Will Wright Agency
Falkville,AL
3
years of professional experience

Professional Summary

Dedicated and customer-focused Customer Service Representative with experience providing exceptional client support, resolving customer inquiries, and building strong customer relationships. Skilled in communication, problem-solving, and multitasking in fast-paced environments while maintaining accuracy and professionalism. Proficient in handling phone, email, and in-person customer interactions, managing administrative tasks, and utilizing computer systems to ensure efficient service. Committed to delivering positive customer experiences, fostering client loyalty, and contributing to team success through strong organizational skills, attention to detail, and a proactive approach.

Work History

Customer Service Representative

1 Year 1 Month
Will Wright Agency | 07.2025 - Current

My responsibilities are to complete enrollments for TSA, TWIC Cards and Hazmat.

My responsibilities also include answering the office phone and assisting all customers with their insurance.

Teacher

1 Year 6 Months
Fairview Child Development Center | 01.2024 - 07.2025

My responsibility, as the teacher, was to ensure each child’s needs were met and they were safe throughout the day.

Education

High School Diploma

Falkville High School | Falkville, AL | 05.2003

Skills

Customer service
Active listening
Critical thinking
Data entry
Customer relations
Problem resolution
Relationship building
Computer proficiency
Conflict resolution
Microsoft Excel
Payment processing
Client relations
Professional telephone demeanor
Paperwork processing
Appointment scheduling
Documentation
Administrative support

Timeline

Customer Service Representative

Will Wright Agency
07.2025 - CurrentRead More

Teacher

Fairview Child Development Center
01.2024 - 07.2025Read More

Falkville High School

High School Diploma
Read More
Elizabeth Fowler