Elizabeth Frey
Mankato,MN
Summary
Experienced customer service professional with a friendly and composed demeanor in challenging situations. Proven track record of delivering exceptional service over many years.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Delivery Driver
Jimmy John's
New Ulm, MN
09.2024 - Current
- Delivered food orders to customers in a timely manner.
- Ensured that the correct order was delivered to the customer.
- Followed all safety protocols while driving.
- Handled cash payments from customers for delivery orders.
- Answered customer inquiries regarding menu items, prices and availability.
- Provided excellent customer service throughout the delivery process.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
Site Lead, Child Care Assistant
Mankato Area Public Schools
Mankato, MN
10.2022 - 08.2024
- Developed and implemented a daily schedule of activities for the children, including outdoor playtime, arts and crafts, story time, and other age-appropriate activities.
- Supervised staff members in their work with the children as needed.
- Ensured that all safety protocols were followed at all times while caring for the children.
- Helped maintain an orderly environment by monitoring the behavior of the children.
- Encouraged positive social interaction among the children through group activities and discussions.
- Kept good communication with parents about injuries and other incidents.
Education
High School Diploma -
Mankato West Senior High School
Mankato, MN06-2023
Skills
- Customer Communication
- Phone orders
- Payment handling
- GPS Navigation
- Excellent sense of direction
- Customer Service
- Quick Learner
- Relationship Building
- Valid Driver's License
Certification
- CPR certified
Timeline
Food Delivery Driver
Jimmy John's
09.2024 - Current
Site Lead, Child Care Assistant
Mankato Area Public Schools
10.2022 - 08.2024
High School Diploma -
Mankato West Senior High School
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