ELIZABETH GALICIA
SAN DIEGO,CA
Summary
Detail-oriented Medical Billing and Surgical Scheduling professional with 17 years of healthcare experience in hospital and preoperative settings. Skilled in medical billing, surgery scheduling, insurance coordination, charge entry, and patient account management. Proven track record of maintaining 99% billing accuracy, improving workflow efficiency, and supporting high-volume surgical departments. Recognized with two CORE Award nominations for outstanding departmental support and revenue contributions. Experienced using EPIC, Cerner, IDX, and OR Manager systems while ensuring HIPAA compliance and exceptional patient service. Bilingual in English and Spanish.
Overview
17
17
years of professional experience
Work History
Surgery Scheduler & Medical Biller Specialist
Sharp Coronado Hospital
San Diego, USA
04.2014 - 05.2025
- Coordinated inpatient and outpatient surgical procedures for multiple providers across hospital and ASC settings
- Managed surgeons’ block schedules to enhance scheduling efficiency and reduce conflicts
- Scheduled robotic surgeries and ensured availability of operating rooms, equipment, and surgical staff
- Entered surgical, infusion, and endoscopy charges accurately on a daily basis with 99% billing accuracy
- Reviewed invoices and collaborated with medical representatives for accurate charge capture and on-time billing
- Collaborated with insurance verification and coding teams to improve workflow efficiency and reduce billing delays
- Audited patient accounts to identify outstanding balances and resolve billing discrepancies
- Communicated effectively with patients, physicians, and clinical teams to ensure seamless coordination of care
- Utilized scheduling software to maintain accurate surgery calendars.
Health Care Partner-Preoperative Services
Sharp Coronado Hospital
San Diego, USA
07.2008 - 03.2014
- Prepared patient for surgical procedures by verifying identity and surgical site.
- Collected and documented vital signs and medical history prior to surgery
- Assisted anesthesiologist with nerve block procedures
- Maintained clean, stocked, and organized procedure rooms to support efficient surgical turnover
- Supported patient safety initiatives and ensured compliance with hospital protocols
- Assisted with patient communication and coordinated care between departments and providers
Education
CNA -
Southwestern College
San DiegoMEDICAL ASSISTANT -
Southwestern College
San DiegoCertified Professional Coder -
MedCerts
San DiegoSkills
- Medical Billing & Charge Entry
- Patient Scheduling
- Accounts Receivable (A/R) Support
- Payment Posting
- Medical coding
- EMR/EHR Systems
- EPIC
- Cerner
- IDX
- OR Manager
- Data accuracy
- Attention to Detail
- Time Management
- Microsoft Office
Timeline
Surgery Scheduler & Medical Biller Specialist
Sharp Coronado Hospital
04.2014 - 05.2025
Health Care Partner-Preoperative Services
Sharp Coronado Hospital
07.2008 - 03.2014
CNA -
Southwestern College
MEDICAL ASSISTANT -
Southwestern College
Certified Professional Coder -
MedCerts