ELIZABETH GARCIA
PEARLAND,TEXAS
Summary
To utilize my passion for mentoring and developing team members while leveraging my multi-unit experience and strong service and operational skill sets
SUMMARY OF QUALIFICATIONS
20+years experience as accomplished manager
Highly independent with fervent initiative and accountability
Exceptionally goal-oriented with strong leadership competencies
Experienced in a fast-paced environment with strong multi-tasking aptitude
Proven ability to lead, influence and inspire others to deliver key metrics
Passionate, organized, and innovative problem solver.
Recognized ability to work in unison with staff, supervisors, and regional staff
Excellent communicator with the ability to actively manage change
Established presentation, speaking and written communication skills
Overview
22
22
years of professional experience
5
5
years of post-secondary education
Work History
Build, Chief Workshop Manager
A-Bear Workshop
04.2021 - Current
- Confidently lead team members to ensure an exceptional guest experience
- Effectively train team members to deliver consistently high service levels
- Recruit strong talent to solidify a dynamic and diverse team
- Motivate and inspire the store team by delivering a compelling vison and purpose
- Consistently model and focus the team on the company’s core values of give, collaborate, achieve, learn, embrace, celebrate, and win
- Consistently track and analyze sales trends to accurately forecast necessary labor to ensure the needs of the business are met consistently
- Utilize strong interpersonal skills to effectively communicate with team members and guests
Store Manager
David’s Bridal
11.2010 - 04.2021
- Effectively analyze store data to develop and implement plans to maximize sales and profit that meet or exceed goals and objectives
- Directed store to increases in comp and plan sales multiple years; exceeding company averages
- Maintain an elevated level of guest service through effective coaching and training
- Recruit, train, and develop engaged staff, strong supervisors, and focused managers at home location
- Instrumental in recruiting, interviewing, and selecting high performing staff for multiple locations in the district
- Oversee and communicate with all stores in the district when District Manager is on PTO or at meetings
- Communicate and ensure effective execution of company standards, directives, and merchandising strategies
- Effectively control all budgetary metrics
- Presented Best Payroll Control award for Q1 2017 (Total Company)
- Developed and guided four Assistant Mangers to Store Managers and four hourly associates to Assistant Managers in the last 3 years
- Designated as a mentor for multiple Store Managers within the district
District Manager
Dollar General
01.2010 - 11.2010
- Managed operations of nineteen stores in assigned area
- Developed and implemented procedures to monitor store activities including sales, expenditures, marketing, recruiting, and staffing
- Maintained accountability for compliance to company standards
- Consistently reviewed operational reports and records to ensure adherence to company guidelines
- Examined all stores’ profitability to focus store management on key sales drivers and budgetary requirements
- Effectively managed payroll budgets for all locations
- Consistently reviewed standards in all stores through regular visits and compliance score cards
- Assisted to solve problems that affect store’s service levels, operational efficiency, and associate productivity
General Sales Manager
Charming Charlie
Sugar Land, TX
02.2009 - 01.2010
- Created a selling environment focused on customer service, performance objectives and employee recognition
- Recruited, hired, and trained an engaged staff for new store
- Established partnerships with home office personnel to successfully open a new store
- Oversaw all day-to-day business needs to exceed objectives in a new and developing company
Store Manager
Babies R Us
Houston, TX
02.2001 - 02.2009
- Directed several stores to double digit increases in comp sales/profit
- Maintained a prominent level of guest service consistently above company standard
- Successfully led two stores from low-performing operations to exceeding company standards
Education
BBA - Accounting
Lamar University
01.1984 - 01.1989
Timeline
Build, Chief Workshop Manager
A-Bear Workshop
04.2021 - Current
Store Manager
David’s Bridal
11.2010 - 04.2021
District Manager
Dollar General
01.2010 - 11.2010
General Sales Manager
Charming Charlie
02.2009 - 01.2010
Store Manager
Babies R Us
02.2001 - 02.2009
BBA - Accounting
Lamar University
01.1984 - 01.1989
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