Elizabeth Garcia-Cooper
MIAMI
Summary
Caring Therapist with strong interpersonal skills and proficiency in patient assessment, time management and therapy program design and execution.
Overview
32
32
years of professional experience
Work History
Care Navigator - Remote
Sunshine Health, Centene
Miami
09.2024 - 02.2026
- Assisted patients in navigating healthcare systems and understanding benefits options
- Reduced hospital readmissions for patients through proactive follow-up and continuous communication
- Educated members on gaps in care, and assisted with scheduling provider appointments
- Assisted members with social determinants of health, and linked them to appropriate community resources
- Monitored progress toward identified goals, adjusting care plans as needed based on evolving circumstances
- Evaluates the needs of the member, barriers to care, the resources available, and recommends and facilitates the plan for the best outcome
- Develops or contributes to the development of a personalized care plan
HR Generalist/Volunteer Coordinator
OpusCare Of Florida
Miami
03.2023 - 09.2024
- Performs administrative duties and provides support in the maintenance of employee records, including personnel status updates, terminations and new hires
- Ensures the confidentiality and security of all employees files
- Process new employees, assist in the On-Boarding process and conduct orientations
- Assists with employee benefits; insurance, FMLA, short and long term disability
- Reviews and monitors payroll and timekeeping process
- Assures accurate and timely completion of personnel related required forms and information
- Assures compliance with Federal and State Regulations
- Volunteer recruitment, training and supervision
Volunteer Coordinator
OpusCare Of Florida
01.2018 - 03.2023
- Facilitated recruitment, training, supervision, retention and appropriate utilization of volunteers to serve clients
- Planned and organized events and managed volunteer data base
- Attended Interdisciplinary team group meetings
- Demonstrated community engagement through events and educational presentations
- Ensured that policies and procedures were followed
Certified Therapeutic Recreation Specialist
Little Havana Activities ADC And Joy Of Life ADC
05.2003 - 12.2017
- Planned and conducted recreational activities for Alzheimer's patients such as arts & crafts, cognitive self-awareness and concentration
- Developed exercise routines designed to restore function, strength and mobility
- Monitor and recorded progress in response to group therapy
- Conducted assessments and established treatment goals to meet individuals needs
Certified Therapeutic Recreation Specialist
West Gables Rehabilitation Hospital
03.1995 - 01.2003
- Evaluated and conducted group therapy for a wide range of conditions including stroke, orthopedic, cardiac and amputee patients
- Implemented cognitive groups to improve cognition and enhance concentration and memory
- Developed a rehabilitative exercise plan, organized recreational activities, community outings and homemaking activities to recover functional independence
- Recorded detailed treatment care, response and progress notes
- Supervised and trained student internships and hospital volunteers
- Implemented aquatics therapy program for various disabilities
- Coordinated special events for medical staff
Recreational Therapist
Charter Behavioral Health System
02.1994 - 03.1995
- Planned and conducted recreational activities for different populations including geriatric, chemical dependency, adults, adolescents and children
- Treatment programs included self awareness, exercises, anger management, leisure education and activities to develop coping skills
Education
Bachelor of Arts - Recreational Therapy
Florida International University
Miami, FL06.1994
Associate of Arts - Education
Miami Dade College
Miami, FL05.1992
Skills
Leadership
Adaptability
Proficient in Microsoft Office
Time Management
Self Motivation
Fluent in English and Spanish
Timeline
Care Navigator - Remote
Sunshine Health, Centene
09.2024 - 02.2026
HR Generalist/Volunteer Coordinator
OpusCare Of Florida
03.2023 - 09.2024
Volunteer Coordinator
OpusCare Of Florida
01.2018 - 03.2023
Certified Therapeutic Recreation Specialist
Little Havana Activities ADC And Joy Of Life ADC
05.2003 - 12.2017
Certified Therapeutic Recreation Specialist
West Gables Rehabilitation Hospital
03.1995 - 01.2003
Recreational Therapist
Charter Behavioral Health System
02.1994 - 03.1995
Bachelor of Arts - Recreational Therapy
Florida International University
Associate of Arts - Education
Miami Dade College