Highly efficient Payroll Administrator known for productivity and ability to complete tasks swiftly. Specialize in payroll processing, and account administration. Possess strong skills in time management, problem-solving, and communication, ensuring seamless payroll operations. Excel in using analytical abilities to resolve discrepancies and improve processes for optimal efficiency.
Overview
9
9
years of professional experience
Work History
Payroll Administrator
Conditioned Air Associates
San Jose , CA
01.2021 - 04.2024
Coordinated with external auditors during annual audits to provide necessary payroll documentation and explanations.
Reconciled bank statements and prepared and entered standard journal entries for month-end close.
Ensured compliance with all applicable federal, state, local laws related to payroll administration.
Prepared monthly reports on payroll costs for management review.
Maintained up-to-date payroll records by recording employee exemptions, transfers and resignations.
Processed new employee paperwork and entered information into payroll system.
Verified employee hours worked against timesheets provided by supervisors.
Knowledgeable with payroll systems such as ADP, Intuits quickbooks, and Paychex.
Accounting software Peachtree now Sage 50
Accounts Receivable Clerk
Conditioned Air Associates
San Jose, California
01.2019 - 12.2020
Monitored accounts receivable report, checking for late, delinquent, or missing invoices, and payments.
Reconciled computer reports with manually maintained ledgers.
Performed financial calculations for amounts due, interest charges and balances.
Prepared monthly statements for accounts receivable operations.
Processed credit memos and adjustments according to company policy.
Managed collections activity including contacting customers regarding past due balances and resolving billing disputes.
Verified accuracy of invoices and account balances.
Customer Service Representative
Conditioned Air Associates
San Jose , CA
01.2015 - 01.2019
Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Liaised between customers and retail buyers to expedite orders and meet customer demands.
Oversaw warranty counseling process to manage expense controls.
Conducted regular follow-up calls with customers after resolving their issues.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Informed customers about billing procedures, processed payments, and provided payment option setup assistance.