Elizabeth Gibby
Lexington,MA
Summary
Motivated, results-driven professional with extensive experience in residential and commercial property sales, offering a proven track record of exceeding client expectations and driving profitable transactions. Highly skilled in market analysis, negotiation, and property valuation, with a strong ability to build rapport, communicate effectively, and solve complex challenges. Known for a proactive, adaptable approach and commitment to continuous learning, ensuring up-to-date expertise in real estate trends. Dedicated to delivering exceptional client service while supporting organizational growth and success.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Real Estate Sales Associate
The Charles Realty
Boston, MA
06.2007 - Current
- Built and maintained long-term relationships with key industry stakeholders, including brokers, lenders, attorneys, and contractors.
- Advised clients on property values, taxes, zoning, mortgages, and legal requirements.
- Drafted and reviewed real estate documents such as contracts, listing agreements, deeds, and closing statements.
- Organized open houses and promotional events to showcase properties for sale.
- Negotiated real estate contracts between buyers and sellers to ensure favorable terms.
- Assisted clients with securing financing and guided them through the home-buying process.
- Collaborated with agents, brokers, and professionals to facilitate smooth transactions.
- Generated leads through networking, referrals, cold calling, and online platforms.
- Managed accurate transaction records, including sales data and client information.
- Stayed current on market trends through conferences, seminars, and industry research.
- Listed properties for sale across multiple platforms, including online and print media.
- Conducted property walkthroughs with clients and facilitated contract finalization.
- Coordinated property repairs and improvements to close sales or rental agreements.
- Provided tailored property recommendations based on client preferences and financial capabilities.
- Negotiated contracts to maximize savings and close deals efficiently.
- Promoted property sales through advertisements, MLS listings, and open houses.
- Managed real estate transactions from initiation through closing, ensuring compliance with all terms.
- Presented properties to potential buyers, addressing their questions and concerns.
- Maintained an up-to-date CRM database and followed up with leads to ensure a strong sales pipeline.
- Advised clients on market conditions, pricing, mortgage options, and legal requirements.
- Created compelling sales presentations to effectively communicate property value and market positioning.
- Coordinated property tours, inspections, and appraisals to facilitate the sales process.
- Worked with escrow companies and lenders to meet purchase agreement terms by closing.
- Facilitated successful negotiations between buyers, sellers, and brokers to maximize profits.
- Enhanced customer satisfaction through prompt issue resolution and attentive service.
Property Manager
Equity Office Properties
Boston, Massachusetts
06.2004 - 05.2007
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Managed all maintenance requests from tenants in a timely manner.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Handled resident complaints and expedited maintenance requests.
- Met with prospective tenants to show property and assess applications or sign leases.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Liaised between construction manager and tenant during build-out phase of tenant suite.
Education
Bachelor of Arts - French Language And Literature
University of Wisconsin, Madison
Madison, WI05-1999
Skills
- Investment properties
- Market Research
- Property Marketing
- Property Valuation
- Buyer contracts
- Trend Analysis
- Lead Follow Up
- Property Sales
- High conversion rate
- Property tours and inspections
- Presenting
- Comparative market analysis
- Certified Negotiation Expert (CNE)
- Excellent teamwork
- Real Estate Broker Licensed in MA
Affiliations
- Collegiate Div I Rower, Recreational Skier who enjoys nature and spending time outdoors
- Indoor activities include Cooking & Baking, wine tasting.
- Extrovert who enjoys social engagements, relationship building and learning through travel and first-hand experience
Accomplishments
- Five Star Customer Service Award in Real Estate 2015-2021
Certification
- Accredited Buyer Representative
- Seller Representative Specialist
- Certified Negotiations Expert
- Massachusetts Real Estate License 2007-Present
- California Real Estate License 2004-2006
- Series 7, 6 & 63 Licenses 2002-2006
Timeline
Senior Real Estate Sales Associate
The Charles Realty
06.2007 - Current
Property Manager
Equity Office Properties
06.2004 - 05.2007
- Accredited Buyer Representative
- Seller Representative Specialist
- Certified Negotiations Expert
- Massachusetts Real Estate License 2007-Present
- California Real Estate License 2004-2006
- Series 7, 6 & 63 Licenses 2002-2006
Bachelor of Arts - French Language And Literature
University of Wisconsin, Madison
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