Elizabeth Godoy
Perris,CALIFORNIA
Summary
Dynamic professional with a proven track record at Smart And Final, enhancing customer satisfaction and driving sales through effective merchandising strategies. Expertise in financial reporting and team management, fostering collaboration and mentoring employees to achieve peak performance. Committed to creating a positive work environment and delivering exceptional service.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Smart And Final
10.2012 - 01.2022
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Increased sales through effective merchandising strategies and targeted promotions.
Manager
Jennings & Agnew Hardwear
01.2009 - 09.2012
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Education
Certified Medical Assistant -
UEI College
Huntington Park, CA01-2008
Skills
- Orientation and training
- Financial reporting
- Customer service
- Team management
- Operations supervision
- Cash handling
- Cross-training employees
- Problem solving
- Employee performance evaluations
- Team collaboration
- Sales strategies
- Sales reporting
- Customer relations
Languages
Spanish
Full Professional
Languages
4
Timeline
Assistant Manager
Smart And Final
10.2012 - 01.2022
Manager
Jennings & Agnew Hardwear
01.2009 - 09.2012
Certified Medical Assistant -
UEI College
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