Elizabeth Grana

• Created individualized workout plans for self-employed clients.
• Instructed clients on strength, cardio, flexibility, and safe exercise form.
• Assessed client goals, health history, and readiness for exercise.
• Built progressive routines with free weights, machines, and bodyweight exercises.

Organized office operations by managing administrative tasks and supporting staff with daily needs to ensure a smooth workflow. Paid vendors in QuickBooks and maintained accurate payment records. Prepared monthly sales reports while verifying payables and receivables for accuracy to maintain financial integrity. Reviewed job records for clarity and transparency, contributing to improved profit margins.

Mortgage loan applications moved forward through organized origination support.
Referral relationships expanded client acquisition opportunities.
Clear coordination across all parties, complete underwriting files, and consistent loan progress from origination through closing supported positive client experience.

I have an active role in the daily operations at Hart's Saloon. Plan, Market, and execute several events to create business including Girls Night Outs, Paint and Sips, Bike Runs, and Bike Shows. Work with the community to increase exposure of the establishment.

Supported customer service call center operations for nation’s top seller of library books for K-12 schools.
Reviewed incoming orders for accuracy and answered calls regarding inventory status, order status, billing, and book processing specifications.

Mortgage origination and relationship management efforts advanced through strategic planning.
Client financial needs were assessed through structured interviews with inside and outside clientele.
Bank presence and professional reputation grew through business relationships across community groups and organizations.