Elizabeth Grisales Henao
Hackensack,NJ
Summary
I am a young, proactive, and dedicated professional with a strong focus on customer service. I am recognized for being responsible, respectful, disciplined, and well-organized, always maintaining a positive and professional attitude. I am a fast learner and resourceful, with the ability to find creative solutions. I am a native Spanish speaker with an upper-intermediate level of English, which allows me to communicate effectively in bilingual environments. I also stand out for my personal presentation, cleanliness, and polite manners, qualities that strengthen my ability to build trust and provide excellent service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Waitress
Bonanza
Hackensack, NJ
09.2022 - 08.2025
- Took food, drinks and Orders
- Maintained a clean work space
- Take takeout orders
- Worked at a restaurant and bakery
- Stay always With a good attitude towards clients and co-workers
- Manager and Reference
- David Alonso
- 201 679 7485
Waitress/Cashier
Noches de Colombia
Hackensack, NJ
05.2021 - 08.2022
- Cleaning the bakery area
- Cashier at the bakery
- Keep my workspace spotless
- Be positive
- Take orders
- Take customers' order at the table
- Answer the phone providing information to the client
- Answer the phone with takeout orders
- Be focused on my work to provide the best service and the best customer experience
- Manager and reference:
- Dalila Arias
- 201 877 6207
Waitress/Cashier
Citrus restaurant
Hackensack, NJ
05.2019 - 05.2021
- Take the order for drinks and food
- Cleared tables
- Checked on guest frequently
- Welcomed guests as they arrived
- Greeted guests
- Owner
- Julio Marulanda
- 201 496 0847
Barista/Cashier/Customer Service/Waitress
Brisas Colombian Restaurant
New Jersey
07.2020 - 01.2021
- It's a Colombian restaurant. I was there when the pandemic started, so I had to do everything; from serving food, bringing it to the tables, clearing it, working as a cashier, barista, cleaner, baker, and answering the phone. Thanks to this job, I have a lot of experience in various areas. I was working part-time because my main job was at Citrus Restaurant, which also did the same job as Brisas due to the pandemic. For any information about my work, you can contact the owner or the manager.
- Manager
- Yuliana Ballesteros
- 201 617 3299
- Owner
- Victoria
- 551 268 8928
Secretary
Mingos comidas listas
Pereira, Risaralda
01.2016 - 03.2019
- I have always been a very calm, focused and hard-working person, focused on performing and providing excellent service with a very good attitude to achieve a great experience towards the client and In front of co-workers, to remain in a great work environment
- Manage the cash register
- Organize all orders placed to record them
- Organize recruitment for all new staff
- Deliver the payment of people who were working at that time
- Verify that all packages and orders arrive in excellent condition
- Owner
- Mónica Henao
- +57 320 475 7698
Education
High school diploma - undefined
RisaraldaDerecho - University
Universidad libre
Pereira, Risaralda03.2019
Skills
- Communication skills (7 years)
- Hospitality (6 years)
- Barista experience (4 years)
- Coffee experience (6 years)
- Systems (7 years)
- Computer skills (7 years)
- Cashiering (5 years)
- Computer operation
- Secretaría (3 years)
- Customer service (7 years)
- Coffee shop
- Packaging (5 years)
- Host/Hostess (5 years)
- Manufacturing (4 years)
Certification
- Licencia de conducir
- Permiso de trabajo
- Social security
Languages
English - Principiante
Español - Nativo
Timeline
Waitress
Bonanza
09.2022 - 08.2025
Waitress/Cashier
Noches de Colombia
05.2021 - 08.2022
Barista/Cashier/Customer Service/Waitress
Brisas Colombian Restaurant
07.2020 - 01.2021
Waitress/Cashier
Citrus restaurant
05.2019 - 05.2021
Secretary
Mingos comidas listas
01.2016 - 03.2019
High school diploma - undefined
Derecho - University
Universidad libre