Kaitlyn Ary
Dallas,TX
Summary
Hardworking employee that is well trained in providing excellent customer service in various forms of business. Aiming to leverage employment experience and a proven knowledge of customer/client management during high intensity situations. Frequently praised as focused, hard working and a critical thinker by my peers, I can be relied upon to help the team in achieving its goals.
Overview
5
5
years of professional experience
Work History
Lazy Dog Restaurant & Bar
Addison, TX
04.2022 - Current
- Organized and prepared orders in a timely manner for customers
- Organized and prepared multiple large orders while maintaining accuracy and precision on a consistent basis
- Routinely checked on guests frequently to ensure an excellent overall experience
- Managed and handled multiple different forms of payments on orders including cash, check, and credit card orders
- Maintained a clean and organized workspace
- Delivered customers food and drinks efficiently and quickly
- Welcomed guests as they arrived to establish a welcoming impression to ensure a pleasant experience
- Server
The Brass Tap
Roanoke, TX
08.2021 - 04.2022
- Served orders to dine in customers
- Prepare bills for food on a POS System, accepted all forms of payments, and returned change as needed
- Replenish foods at serving stations
- Take customers' orders and write ordered items on tickets in an organized fashion by giving ticket stubs to kitchen staff to prepare and complete orders.
Carhop/Crew Member
Sonic Drive
Fort Worth, TX
08.2020 - 08.2021
- In charge of running orders to customers quickly and efficiently
- Operated on a POS system
- Responsible for answering the phone and always ensured exceptional customer service
- Organized and prepared food items and orders
Third Key Holder
Claire's
Fort Worth, TX
08.2019 - 08.2020
- Team support lead in the event higher tier management is unavailable
- Responsible for training and assistance of lower tier employees during high volume seasons
- Provided exceptional customer care/service for clients and their children
- Certified in ear piercing/cleaning procedures, and qualified to train lower tier employees in safety procedures within covid guidelines
- Managed inventory and documentation of all sales/products on a daily basis with POS system
- Frequently maintained store/sales individually with management level expectations.
Style Advisor
Charming Charlie
Fort Worth, TX
08.2018 - 03.2019
- Knowledgeable of data entry in pos system for sales/inventory management information on a daily basis
- Responsible for aesthetic appearance and quality of the store with new expectations daily
- Qualified in training employees within required expectations of management team
- Specialist in appearance coordination and customer satisfaction during shopping experience.
Personal Shopper
Walmart
North Richland Hills, TX
08.2016 - 02.2018
- Responsible for customer layaway items during holiday season, and completing purchases/payments of products
- Trained in operation of pos and handheld pos systems for inventory management and purchases
- Experienced in high volume/fast paced environment, trained to handle any situation
Education
High School Diploma - undefined
Keller Learning Center
Skills
- Sales (7 years)
- Typing (10 years)
- Phone Skills (1 year)
- Word (10 years)
- Customer Service (7 years)
- Data Entry (7 years)
- Retail Sales (2 years)
- Communication Skills (7 years)
- Microsoft Excel (10 years)
- Microsoft Office (10 years)
- Serving (2 years)
- Microsoft Powerpoint (10 years)
- Customer Care (7 years)
- Restaurant Experience
- Food Handler Certification
- TABC
- Financial Literacy Certification (2016)
Timeline
Lazy Dog Restaurant & Bar
04.2022 - Current
The Brass Tap
08.2021 - 04.2022
Carhop/Crew Member
Sonic Drive
08.2020 - 08.2021
Third Key Holder
Claire's
08.2019 - 08.2020
Style Advisor
Charming Charlie
08.2018 - 03.2019
Personal Shopper
Walmart
08.2016 - 02.2018
High School Diploma - undefined
Keller Learning Center