Summary
Overview
Work History
Education
Skills
Timeline
SeniorSoftwareEngineer

Kaitlyn Ary

Dallas,TX

Summary

Hardworking employee that is well trained in providing excellent customer service in various forms of business. Aiming to leverage employment experience and a proven knowledge of customer/client management during high intensity situations. Frequently praised as focused, hard working and a critical thinker by my peers, I can be relied upon to help the team in achieving its goals.

Overview

5
5
years of professional experience

Work History

Lazy Dog Restaurant & Bar
Addison, TX
04.2022 - Current
  • Organized and prepared orders in a timely manner for customers
  • Organized and prepared multiple large orders while maintaining accuracy and precision on a consistent basis
  • Routinely checked on guests frequently to ensure an excellent overall experience
  • Managed and handled multiple different forms of payments on orders including cash, check, and credit card orders
  • Maintained a clean and organized workspace
  • Delivered customers food and drinks efficiently and quickly
  • Welcomed guests as they arrived to establish a welcoming impression to ensure a pleasant experience
  • Server

The Brass Tap
Roanoke, TX
08.2021 - 04.2022
  • Served orders to dine in customers
  • Prepare bills for food on a POS System, accepted all forms of payments, and returned change as needed
  • Replenish foods at serving stations
  • Take customers' orders and write ordered items on tickets in an organized fashion by giving ticket stubs to kitchen staff to prepare and complete orders.

Carhop/Crew Member

Sonic Drive
Fort Worth, TX
08.2020 - 08.2021
  • In charge of running orders to customers quickly and efficiently
  • Operated on a POS system
  • Responsible for answering the phone and always ensured exceptional customer service
  • Organized and prepared food items and orders

Third Key Holder

Claire's
Fort Worth, TX
08.2019 - 08.2020
  • Team support lead in the event higher tier management is unavailable
  • Responsible for training and assistance of lower tier employees during high volume seasons
  • Provided exceptional customer care/service for clients and their children
  • Certified in ear piercing/cleaning procedures, and qualified to train lower tier employees in safety procedures within covid guidelines
  • Managed inventory and documentation of all sales/products on a daily basis with POS system
  • Frequently maintained store/sales individually with management level expectations.

Style Advisor

Charming Charlie
Fort Worth, TX
08.2018 - 03.2019
  • Knowledgeable of data entry in pos system for sales/inventory management information on a daily basis
  • Responsible for aesthetic appearance and quality of the store with new expectations daily
  • Qualified in training employees within required expectations of management team
  • Specialist in appearance coordination and customer satisfaction during shopping experience.

Personal Shopper

Walmart
North Richland Hills, TX
08.2016 - 02.2018
  • Responsible for customer layaway items during holiday season, and completing purchases/payments of products
  • Trained in operation of pos and handheld pos systems for inventory management and purchases
  • Experienced in high volume/fast paced environment, trained to handle any situation

Education

High School Diploma - undefined

Keller Learning Center

Skills

  • Sales (7 years)
  • Typing (10 years)
  • Phone Skills (1 year)
  • Word (10 years)
  • Customer Service (7 years)
  • Data Entry (7 years)
  • Retail Sales (2 years)
  • Communication Skills (7 years)
  • Microsoft Excel (10 years)
  • Microsoft Office (10 years)
  • Serving (2 years)
  • Microsoft Powerpoint (10 years)
  • Customer Care (7 years)
  • Restaurant Experience
  • Food Handler Certification
  • TABC
  • Financial Literacy Certification (2016)

Timeline

Lazy Dog Restaurant & Bar
04.2022 - Current

The Brass Tap
08.2021 - 04.2022

Carhop/Crew Member

Sonic Drive
08.2020 - 08.2021

Third Key Holder

Claire's
08.2019 - 08.2020

Style Advisor

Charming Charlie
08.2018 - 03.2019

Personal Shopper

Walmart
08.2016 - 02.2018

High School Diploma - undefined

Keller Learning Center
Kaitlyn Ary