Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Kitt Linville

Coralville

Summary

Experienced with optimizing operational processes to enhance productivity and efficiency. Utilizes strategic planning and resource allocation to drive organizational success. Track record of fostering team collaboration and aligning operations with business objectives.

Overview

11
11
years of professional experience

Work History

Operations Director

uBreakiFix
08.2023 - Current
  • As the Operations Director, I am in charge of supporting district managers and store managers in the operations of the business
  • This includes coaching to key performance indicators, improving store morale, setting up and conducting interviews as well as hiring new employees, onboarding new employees, and assisting with training new employees
  • I also am in charge of a portion of payroll for the company
  • Other duties include inventory checks and facility analysis

District Manager

uBreakiFix
04.2018 - 07.2023
  • As a district manager, I was in charge of opening and maintaining 3 stores in the Des Moines area as well as Cedar Rapids, Davenport, and 4 stores in Utah
  • I also interviewed and hired store managers and employees, trained on repairs/customer service, and ran marketing campaigns to gain momentum for business
  • Other duties include: product and supply ordering, financial checks and balances, performance reporting, and analyzing customer reviews

Store Manager

CellOnly - Verizon
07.2017 - 04.2018
  • I was the manager of the Cell Only Verizon store on Mills Civic Parkway in West Des Moines
  • I oversaw 3 employees and made sure all store and sales goals were met
  • I handled the ordering of products and supplies for the store, as well as cash deposits, and inventory levels

Verizon Mobile Expert

Best Buy
07.2015 - 01.2017
  • As a Verizon specialist, I learned how to provide the customers with the best experience that an associate can provide
  • I consistently went out of my way to fix customer issues and built lasting relationships with my clientele

Retail Wireless Consultant

US Cellular
12.2013 - 08.2014
  • My responsibilities included selling phones and other devices, making sure the customers understand their devices, helping better the customer experience, organizing inventory, managing money, and making sure the store was clean and presentable

Education

Diploma -

Chariton High School
Chariton, IA
05.2009

Skills

  • Communications (7 years)
  • Money Handling (7 years)
  • Operational excellence (7 years)
  • Leadership Experience (7 years)
  • Staff management (7 years)
  • Recruiting (2 years)
  • Staff training and development (7 years)
  • Store Management Experience (7 years)
  • Profit & Loss (3 years)
  • Interviewing (2 years)
  • Management (7 years)
  • Sales (7 years)
  • Labor Cost Analysis (3 years)
  • Financial Report Writing (3 years)
  • Budgeting (7 years)
  • Merchandising (7 years)
  • P&L Management (3 years)
  • Sales Management (7 years)
  • Retail Management (7 years)
  • Team Management (7 years)
  • Payroll (2 years)
  • Operations Management (2 years)
  • Human Resources (2 years)

Awards

Store MVP, November 2015

Timeline

Operations Director

uBreakiFix
08.2023 - Current

District Manager

uBreakiFix
04.2018 - 07.2023

Store Manager

CellOnly - Verizon
07.2017 - 04.2018

Verizon Mobile Expert

Best Buy
07.2015 - 01.2017

Retail Wireless Consultant

US Cellular
12.2013 - 08.2014

Diploma -

Chariton High School

Similar Profiles

CREATE PROFILE
Kitt Linville