Elizabeth Gross
Guest Experience Coordinator
Barnard,VT
Summary
Proven leader in enhancing operational efficiency, with a track record at K&S Enterprises for spearheading projects to successful completion. Expert in database management and critical thinking, I excel in creating tailored guest experiences and streamlining clinical processes. My self-motivated approach ensures scalable growth and continuous improvement.
Overview
8
8
years of professional experience
Work History
Guest Experience Specialist
Twin Farms
11.2024 - Current
- Enhanced operational efficiency by proactively identifying areas for process improvement within the department.
- Maintained accurate records of guest preferences and history for tailored experiences during future stays.
- Managed reservation system efficiently, effectively handling booking modifications or cancellations as needed.
Medical Scribe
Brazos Valley Allergy & Asthma Clinics
04.2021 - 04.2022
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Improved clinical efficiency by maintaining accurate and up-to-date electronic health records for each patient encounter.
- Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
- Processed patient referrals and authorizations to enable smooth patient consultations.
Operations Team Manager
K&S Enterprises
01.2017 - 03.2022
- Led a high-performing operations team, focusing on continuous improvement and employee development.
- Managed key projects from inception to completion, delivering results on time and within budget constraints.
- Worked closely with senior leadership to define long-term operational strategies designed for scalable growth.
- Improved operational efficiency by implementing streamlined processes and optimizing team workflows.
Education
Medical Assistant Certification -
Austin Community College
Austin, TX01.2021
Skills
Self-Motivated
Timeline
Guest Experience Specialist
Twin Farms
11.2024 - Current
Medical Scribe
Brazos Valley Allergy & Asthma Clinics
04.2021 - 04.2022
Operations Team Manager
K&S Enterprises
01.2017 - 03.2022
Medical Assistant Certification -
Austin Community College
Similar Profiles
Honey SinghHoney Singh
Food and Beverage Manager at Twin FarmsFood and Beverage Manager at Twin Farms
James YangJames Yang
Poultry Farmer at Twin creek FarmsPoultry Farmer at Twin creek Farms
Robby NolenRobby Nolen
Managing Member at Twin Gecko Consulting LLC Formerly Twin Gecko, LPManaging Member at Twin Gecko Consulting LLC Formerly Twin Gecko, LP