Elizabeth Gutierrez
Westminster
Summary
Hardworking and reliable team player. Highly organized and punctual with work assignments. Mentally ready for any new challenges.
Experienced with managing patient discharge processes, ensuring smooth transitions and continuity of care. Utilizes strategic planning and patient advocacy to address post-discharge needs effectively. Track record of fostering collaboration among healthcare teams to optimize patient outcomes.
Overview
2026
2026
years of professional experience
Work History
Discharge Coordinator
UCI Health Los Alamitos
2023 - Current
- Coordinated patient discharge plans, ensuring seamless transitions to post-acute care settings.
- Collaborated with multidisciplinary teams to optimize discharge processes and enhance patient outcomes.
- Implemented standardized protocols for discharge planning, reducing delays and improving satisfaction ratings.
- Educated patients and families on post-discharge care instructions, fostering compliance and understanding.
- Trained new hires. Pre planned and coordinated appropriate level of care to meet individual patient needs at time of discharge. Developed safety discharge plans for patients and coordinated transportation to home, skilled nursing homes or other level of care.
Case Manager Coordinator
ProMedica Senior Care
03.2022 - 04.2023
- Daily routine contact between organizations and assigned onsite health partners, health coordinators, or health plans (Health Partners) in order to facilitate quality outcome for the applicable patients.
- Verify insurances, schedule appointments, arrange appropriate transportation via wheel chair verses gurney.
- Establish relations with patients and patient's family during their skilled stay.
- Arrange discharges, DME's, IV antibiotics, home health providers.
- Arrange for patient to have blood transfusion.
- Assist Nurse Care Coordinator with sending spreadsheets to health partners with patients medical and appointment update.
Case Management Discharge Coordinator
Los Alamitos Medical Center
04.2015 - 01.2021
- Pre planned and coordinated appropriate level of care to meet individual patient needs at time of discharge.
- Coordinated support services and communicate between healthcare workers, social workers, nurses, APS, doctors and patients.
- Developed safety discharge plans for patients and coordinated transportation to home, skilled nursing homes or other level of care.
- Discussed problems, barriers to discharge and delays with house supervisors and director of case management.
- Verify insurance eligibility in order to coordinate contracted home health, durable medical equipment, skilled nursing, acute rehab unit and transportation if necessary.
- Fast paced, detailed working environment.
Field Supervisor
Bell Tech Home Health
07.2014 - 02.2015
- Resolved clients issues to avoid dissatisfaction and built strong, productive relationships with nurses and caretakers.
- Supervised home health providers.
- Home visit (well check) to clients.
- Worked closely with APS and CPS.
- Always on call no matter the time or day.
Education
High School Diploma -
Ocean View High School
Huntington Beach, CA09.1993
Skills
- Reliable and trustworthy
- Effective customer communication
- Positive attitude and eager to take on new experiences
- Adapt well to changing requirements and information
- Team building, customer support and assistance
- Research and facts collecting
- Bilingual
Timeline
Case Manager Coordinator
ProMedica Senior Care
03.2022 - 04.2023
Case Management Discharge Coordinator
Los Alamitos Medical Center
04.2015 - 01.2021
Field Supervisor
Bell Tech Home Health
07.2014 - 02.2015
Discharge Coordinator
UCI Health Los Alamitos
2023 - Current
High School Diploma -
Ocean View High School
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