Elizabeth Hall
Oceanside,California
Summary
Dedicated framing professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the customer's experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Custom Frame Shop Manager
Hobby Lobby
09.2018 - Current
- Interact one on one with customers to successfully create custom frame package that meets all of their expectations.
- Responsible for weekly stock order as well as custom frame order elements with accuracy.
- Interacted well with customers to build connections and nurture relationships.
- Responsible for flow of work through frame shop
- Reliable attendance to benefit department flow and follow through with promised timelines.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Materials Management Technician
Bachem Americas, Inc.
06.2014 - 06.2017
- Responsible for receiving and storing all raw materials.
- Measuring, dispensing, and recording of raw material records.
- Maintaining accurate records according to GMP standards.
- Storing materials in correct temperature conditions to preserve product viability.
- Dispensing raw materials and finished products in clean room following procedures accurately.
- Storage of documents according to industry standards.
Education
High School Diploma -
Chino High School
Chino, CASkills
- Strong Customer Service Management
- Detail minded with emphasis on accuracy
- Professional demeanor
- Team player supports all other employees in successful completion of team goals
Timeline
Custom Frame Shop Manager
Hobby Lobby
09.2018 - Current
Materials Management Technician
Bachem Americas, Inc.
06.2014 - 06.2017
High School Diploma -
Chino High School
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