I am a compassionate Patient Support Representative known for productive and efficient task completion. I am skilled in patient communication, data entry, and scheduling management. I excel at empathy, active listening, and problem-solving to enhance patient satisfaction and support healthcare teams.
Overview
4
4
years of professional experience
Work History
Registration
Vanderbilt Clarksville Hospital
Clarksville, Tennessee
07.2025 - Current
Registered a high volume of emergency room patients accurately and efficiently.
Verified insurance coverage using real time eligibility systems, collecting co-payments and co-insurance at point-of-service
Facilitated patient check-in, registration, and data entry to streamline patient flow
Ensured data accuracy in EHR systems, supporting reliable patient information management
Protected patient privacy and ensured compliance with HIPAA regulations and hospital policy
Chiropractic Assistant
Knowbull Chiropractic & Medical Acupuncture
Clarksville
01.2023 - 01.2025
Informed patients about chiropractic care and wellness practices during visits to enhance their understanding and engagement.
Assisted chiropractors during treatments by preparing and organizing essential equipment and tools to streamline the process.
Assisted patients with scheduling appointments and managing their treatment plans.
Managed and updated patient records using electronic health record systems to ensure accuracy and accessibility.
Safeguarded patient privacy and protected health information in accordance with HIPAA and clinic policy
Patient Registration Specialist at Summit Healthcare Regional Medical CenterPatient Registration Specialist at Summit Healthcare Regional Medical Center
Admitting Representative-Admitting and Registration Department-Contract at Roseland Community HospitalAdmitting Representative-Admitting and Registration Department-Contract at Roseland Community Hospital