Connie Behl
Beloit,WI
Summary
Experienced Registration Clerk who has over ten years working in the Healthcare industry. Knowledge of medical terminology, and great customer service skills.
Overview
6
6
years of professional experience
Work History
Registration
Beloit Health System
Beloit, WI
08.2021 - Current
- Resolved customer service issues in registration processes, enhancing patient experience.
- Assisted patients with check-in and appointment scheduling, ensuring smooth operational flow.
- Processed patient co-payments at check-in, facilitating efficient payment collection.
Insurance Representative
Alorica
Rockford, IL
10.2020 - 11.2020
- Enrolled customers into Medicare-based insurance plans.
- Handled Alorica customer calls about insurance coverage, claims, and billing questions.
- Verified policy details and member information using Alorica service systems.
- Explained insurance benefits, plan options, and claim status to callers.
Education
North Boone High School
Poplar Grove, ILSkills
- Patient registration
- Appointment scheduling
- Patient intake
- Copay collection
- Copay processing
- Insurance verification
Timeline
Registration
Beloit Health System
08.2021 - Current
Insurance Representative
Alorica
10.2020 - 11.2020
North Boone High School