Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Ashley Saunders

Potosi,MO

Summary

Dynamic professional with a strong background in patient registration and scheduling, demonstrated during tenure at WCMH. Excelled in streamlining registration processes, enhancing patient communication, and ensuring HIPAA compliance. Skilled in customer service.

Overview

4
years of professional experience

Work History

WCMH

Registration
11.2023 - Current

Job overview

  • Answer phone calls, send messages to providers, and return patient phone calls.
  • Communicate with patients that use the texting app.
  • Knowledge of HIPPA laws
  • Open and close the office that includes the nightly deposit
  • Run insurance verify patients eligibility and collect copays
  • Insert the voicemails into the patients charts and return those calls send tasking to providers for patients
  • Schedule patients for 9 providers including counselors doctors and nurse practitioners
  • File all faxes in to patient charts

Self

Hooligan Holler Customs
01.2021 - Current

Job overview

  • Provide prompt customer service
  • Take customer (customer) orders for high volume of customers and companies
  • Save all pdf's for customer ordes (knowledge of Microsoft word)
  • Create and send customer invoices
  • Good communication skills

Education

West County
Leadwood, MO

05.2004

Skills

  • Patient registration processes
  • Patient Registration Knowledge
  • Registration and check-in processes
  • Patient scheduling and registration
  • Knowledge of Insurance

Timeline

Registration

WCMH
11.2023 - Current

Hooligan Holler Customs

Self
01.2021 - Current

West County

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Ashley Saunders