Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Camryn Chandler

Davenport,IA

Summary

Accomplished Patient Registration Specialist with a proven track record at ORA, enhancing patient check-in experiences and reducing wait times by implementing efficient processes. Skilled in patient data management and compassionate care, fostering team success and high patient satisfaction. Demonstrated adaptability and commitment to continuous improvement in healthcare settings.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Registration

ORA
04.2023 - Current
  • Streamlined patient registration processes for a smoother check-in experience and reduced wait times.
  • Collaborated with clinic staff to streamline patient registration processes.
  • Fostered culture of continuous improvement by participating in training sessions and workshops on patient registration best practices.
  • Demonstrated flexibility adapting quickly to changes in clinic policies or procedures relating to patient registration.
  • Mentored new employees in best practices for patient registration, contributing to overall team success.
  • Improved the overall patient registration process by implementing new procedures and training team members accordingly.
  • Managed daily operations of the clinic, including patient registration, rooming procedures, equipment maintenance, and staff scheduling.
  • Promoted a positive work environment fostering teamwork among fellow Patient Registration Associates resulting in improved staff morale.
  • Ensured compliance with healthcare regulations, keeping abreast of changes in policies affecting patient registration.
  • Enhanced patient satisfaction by efficiently managing patient registration and check-in processes.

Grocery Team Member

Hy-Vee
07.2018 - 03.2023
  • Retrieved items for customers and verified prices.
  • Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
  • Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
  • Provided exceptional customer service, answering questions and helping customers locate items.
  • Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
  • Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
  • Processed transactions quickly and accurately, maintaining a high level of professionalism at all times.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Operated cash register to accurately process and record customer payments.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.
  • Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
  • Assisted in inventory management for optimal product availability and reduced waste.
  • Maintained safe, clean and well-organized working and shopping environment by sweeping and mopping floors and complying with health and sanitation procedures adhering to safe work practices.

Education

High School Diploma -

University of Iowa
Iowa City, IA

Skills

  • Patient registration experience
  • Patient registration processes
  • Patient-focused quality service
  • Patient care abilities
  • Patient referrals
  • Patient records administration
  • Entering patient data
  • Patient profile management

Certification

  • OSHA Certified

Languages

English
Native or Bilingual

Timeline

Patient Registration

ORA
04.2023 - Current

Grocery Team Member

Hy-Vee
07.2018 - 03.2023

High School Diploma -

University of Iowa

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Camryn Chandler