Elizabeth Hammond
Hobe Sound,FL
Summary
Accomplished Manager with a proven track record, enhancing operational efficiency and customer satisfaction. Expert in team leadership and financial management, successfully optimizing inventory and fostering a positive work environment. Skilled in both verbal and written communication, adept at multitasking and making decisive, impactful decisions.
Overview
10
10
years of professional experience
Work History
Manager
Taste Casual Dining
10.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
Bartender Shift Manager
Paddy Mac's
10.2014 - 12.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, filed invoices, and deposits.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Proficiently managed high volume guest needs in a professional environment
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
Education
FDLE Certifacation - Law Enforcment
Valencia College
Orlando, FLSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Computer skills
Timeline
Manager
Taste Casual Dining
10.2021 - Current
Bartender Shift Manager
Paddy Mac's
10.2014 - 12.2021
FDLE Certifacation - Law Enforcment
Valencia College
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