Elizabeth Hawkinson
Kowalski's Markets
Eagan,MN
8
years of professional experience
Dynamic Front End Manager at Kowalski's Markets with a proven track record in optimizing checkout operations and enhancing customer service. Skilled in cash handling and employee supervision, I successfully trained staff to improve performance and resolve discrepancies, ensuring a seamless shopping experience and fostering a motivated team environment.
Work History
Front End Manager
7 Years 8 Months- Supervised front-end operations, ensuring efficient checkout flow and guest service standards.
- Trained cashiers and courtesy clerks on register procedures, bagging, and customer service expectations.
- Monitored cash handling, balanced tills, and resolved register discrepancies accurately.
- Coordinated staffing schedules to maintain coverage during peak shopping periods.
Education
Bachelor of Science - Drug And Alcohol Counseling
Skills
Customer service
Employee supervision
Staff supervision
Fraud prevention
Performance improvements
Administrative skills
Operations management
Performance optimization
Workflow optimization
Listening skills
Sales planning
Hospitality services
Cash handling
Client communication
Training and mentoring
Team building
Cash register operation
Documentation
Staff management
Team supervision
Schedule management
Cash flow management
Administrative support
Conflict management
Financial reporting
Negotiation
Financial management
Price verification
Shrinkage control
Compliance enforcement
Seasonal planning
Cash flow oversight
Employee development and training
Merchandising expertise
Time management
Opening and closing procedures
Cash handling accuracy
Complaint resolution
Relationship building and management
Problem-solving skills
Cash counting
Employee motivation
Timeline
Front End Manager
Kowalski's Markets
09.2015 - 05.2023Read More
University of Minnesota
Bachelor of Science from Drug And Alcohol Counseling
Read More