Elizabeth Headrick
Osceola,IA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Family Dollar
08.2022 - 01.2024
- Key holder
- Trained new hires
- Set up displays and end caps
- Handled and counted safe/petty cash and drawers
- Went to the bank and deposited cash and did change order
- Operated cash registers
- Did paperwork and entered it into system on register or computer
- Filed paperwork after it was entered into system
- Aided customers with questions and complaints
- Ran shift and had 2-3 people tha
- Stocked shelves
- Received and unloaded trucks and got products out on the floor in a timely manner
- Ran store for Store Manager when gone on vacation or sick, etc
- Cleaned store
- Read and executed planograms
- Organized clothing, shoes, etc.
Lead Guest Services Team Member
Pilot Flying J
10.2020 - 05.2021
- Started out as cashier and got the overnight lead guest services team member position offered to me in February 2021
- Cash register, serving customers/drivers, had 2-3 people that I had working under me
- Cleaning and stocking store for next day.
Guest Service Team Member/Cashier
Pilot Flying J
10.2020 - 01.2021
- Cleaning and restocking store and machines for the next day
- Checking out customers
- Assisting customers and Coworkers with questions and complaints
- Handling and counting cash drawers
- Running shift
- Running cash register
- Training new hires
- Stocking shelves
- Receiving and unloading trucks
- Checking inventory to make sure products were ordered or were on the truck
- Did paperwork and entered it into system
- Filed paperwork when it was entered into system
- Cleaned and swept and mopped store and restrooms
- Cleaned showers
- Did laundry.
Education
High school diploma - General Studies
Clarke Community High School
Osceola, IA09.1990
Skills
- Cleaning Experience
- Communication Skills
- Guest Relations Experience
- Guest Services
- Cashiering
- Managing coworkers and store overnights
- Stocking store
- Time management
- Cash Handling
- Front Desk
- POS
- Customer service
- Retail Sales
- English
- Assistant Manager Experience
- Supervising Experience
- Host/Hostess
- Retail Management
- Bartending
- Serving Experience
- Microsoft Office
- Management
- Payroll
- Guest services
- Hospitality
- Planograms
- Laundry
- Merchandising
- Food Safety
- Sales Management
- Microsoft Word
- Loss Prevention
- Cooking
- Profit & Loss
- Leadership
- Inventory Control
Timeline
Assistant Manager
Family Dollar
08.2022 - 01.2024
Lead Guest Services Team Member
Pilot Flying J
10.2020 - 05.2021
Guest Service Team Member/Cashier
Pilot Flying J
10.2020 - 01.2021
High school diploma - General Studies
Clarke Community High School