Elizabeth Hernandez
Moreno Valley,CA
Summary
Accomplished Supervisor at Aprils Janitorial Services, adept in staff management and process improvement. Demonstrated expertise in conflict resolution and training, enhancing customer satisfaction and safety. Proven ability in complex problem-solving and inventory control, fostering a goal-oriented team environment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Supervisor of Industrial Cleaning
Aprils Janitorial Services
01.2023 - Current
- Keeping great communication with HR
- Dealing with conflict and problem solving.
- Managing workflow & scheduling
- Improved customer satisfaction with timely response to inquiries,
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Help employees resolve any issues or disputes.
- Evaluate employee performance to ensure they meet company expectations.
Loader/ Puller
AcPro
05.2021 - 01.2023
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Building pallets, shrink wrap to keep merchandise together, and staged pallet in proper location.
Crew Leader
OneStep
09.2016 - 05.2021
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Education
Diploma Obtained - General Studies
Valley View High School
Moreno Valley, CA06.1999
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Complex Problem-solving
- Inventory control
- Process monitoring and improvement
- Conflict resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Supervisor of Industrial Cleaning
Aprils Janitorial Services
01.2023 - Current
Loader/ Puller
AcPro
05.2021 - 01.2023
Crew Leader
OneStep
09.2016 - 05.2021
Diploma Obtained - General Studies
Valley View High School