Elizabeth Hernandez
Houston,TX
Summary
Dynamic receptionist with a proven track record at Almeda Carwash & Lube, excelling in customer service and appointment scheduling. Expertly managed phone inquiries and payment processing, enhancing operational efficiency. Recognized for maintaining a welcoming reception area and effectively supporting inventory control, ensuring a seamless customer experience.
Overview
1
1
year of professional experience
Work History
Receptionist
Almeda Carwash & Lube
Houston, TX
03.2024 - 01.2025
- Greeted customers warmly, ensuring a positive first impression and enhancing customer experience.
- Managed phone calls and inquiries, directing them to appropriate staff for efficient service.
- Maintained cleanliness and organization of reception area, contributing to a welcoming environment.
- Assisted in scheduling appointments for car wash and lube services, optimizing daily operations.
- Processed payments accurately using point-of-sale systems, ensuring smooth transaction flow.
- Provided information about services and promotions, aiding customers in making informed choices.
- Supported inventory management by monitoring supplies and notifying management of low stock levels.
Education
High School Diploma -
New Aspirations Academy
Houston, TXSkills
- Customer interaction
- Appointment scheduling
- Phone management
- Payment processing
- Customer service
- Reception desk management
- Positive and professional
- Office supply inventory control
- Front desk operations
- Basic accounting
- Greeting and seating clients
- Supply notification
- Reception area maintenance
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Receptionist
Almeda Carwash & Lube
03.2024 - 01.2025
High School Diploma -
New Aspirations Academy