Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacklyn Nguyen

Canton,MA

Summary

Committed and hardworking team member with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

2
2
years of professional experience

Work History

Receptionist

California Nails & Spa
05.2021 - 08.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.

Style Team Member

Target
09.2021 - 01.2022
  • Educated customers on products to maximize benefits.
  • Processed payments, entering sales in register for prompt customer service.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Resolved guest complaints about service or style.
  • Organized sales area and work station to showcase products and boost sales.
  • Participated in team meetings and staff training sessions.

Cashier

Michaels Arts And Crafts
10.2022 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Education

Marketing And Advertising Communications

Fashion Institute of Technology
New York
05.2027

High School Diploma -

Canton High School
Canton, MA
06.2023

Skills

  • Payment Collection
  • Merchandise Restocking
  • Customer Relations
  • Customer Assistance
  • Coupon Redemption
  • Cash Counting Machine Operations
  • Schedule Management
  • Sorting and Labeling
  • Customer Interaction
  • Accessorizing
  • Cash Register Operation
  • Trend Expertise
  • Staff Training

Languages

Vietnamese
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Michaels Arts And Crafts
10.2022 - 02.2023

Style Team Member

Target
09.2021 - 01.2022

Receptionist

California Nails & Spa
05.2021 - 08.2021

Marketing And Advertising Communications

Fashion Institute of Technology

High School Diploma -

Canton High School

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Jacklyn Nguyen