Maria Parra
Paterson,WA
Summary
Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems.
Detail-oriented Medical Receptionist with-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.
Overview
11
11
years of professional experience
Work History
Receptionist
Medical care of Clifton
Clifton, NJ
12.2012 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
Receptionist
Summit Medical Group
, NJ
01.2018 - 04.2021
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Greeted customers, answered general questions and directed to appropriate locations.
Education
High School Diploma -
John F Kennedy High School
Paterson, NJ06-2007
Skills
- Scheduling
- Data Entry
- EMR
- English speaking
- Spanish speaking
- Scheduling appointments
- Positive and professional
- HIPAA Compliance
- Medical Charting
- Payment Collection
- Insurance Verification
- Records Maintenance
- Patient Registration
- Microsoft Office
- Patient Scheduling
- Appointment Scheduling
- Telephone Etiquette
- Understanding of medical laws
- Patient callbacks
- HIPAA Guidelines
- Front Desk Operations
- Co-payment collection
- Petty cash management
- Outpatient Care
Timeline
Receptionist
Summit Medical Group
01.2018 - 04.2021
Receptionist
Medical care of Clifton
12.2012 - Current
High School Diploma -
John F Kennedy High School