ELIZABETH HERNANDEZ SORENSEN
SALEM
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
PRO SALES/CONTRACTOR SPECIALIST
Sherwin-Williams Commercial Paint Store
Salem
12.2022 - Current
- Fostered strong relationships with contractors, coordinating with internal teams to ensure timely delivery of materials, and superior customer service.
- Implemented strategic inventory management practices, enhancing stock accuracy and reducing lead time for contractor orders, resulting in improved operational efficiency.
- Coordinated with cross-functional teams to streamline order processing, ensuring on-time delivery, and maintaining a high level of customer satisfaction.
- Facilitated effective communication between contractors and internal teams, ensuring seamless project execution, and high client retention.
- Negotiated contracts with clients and ensured compliance with legal requirements.
- Analyzed data related to past sales performance and identified areas for improvement.
- Assisted in resolving customer complaints in a timely manner while maintaining a positive relationship with them.
- Ensured that all sales staff adhere to company policies regarding customer service standards.
- Coached junior staff members on best practices related to sales processes.
Graphic Designer
Freelancer
Salem
09.2020 - Current
- Created visual concepts using computer software to communicate ideas that inspire, inform, or captivate consumers.
- Designed print materials such as brochures, flyers and posters for marketing campaigns.
- Collaborated with clients and stakeholders to ensure satisfaction of design deliverables.
- Developed graphics, logos and layouts for product illustrations, company logos, and websites.
- Conducted research on design trends to maintain fresh and relevant visual content.
PAINT SPECIALIST
Lowes Home Centers
Salem
12.2019 - 08.2022
- Enhanced customer satisfaction by providing expert color consultations and tailored paint solutions, resulting in a notable increase in repeat business.
- Fostered teamwork among staff to deliver exceptional service during peak hours, contributing to a positive shopping experience, and increased sales.
- Mentored new team members in product knowledge and customer service excellence, fostering a collaborative environment that improved overall team efficiency.
- Provided detailed estimates on cost of labor and materials required for each project.
MUSIC EDUCATOR
MPSD #41
Myrtle Point
08.2018 - 07.2019
- Utilized assessment data to identify areas for improvement in both individual students' abilities and the overall program quality.
- Established strong relationships with parents and guardians to facilitate effective communication regarding student progress.
- Implemented after-school programs focused on specific musical genres or skill levels, providing additional opportunities for students to explore their interests in depth.
- Developed a comprehensive music curriculum by incorporating various teaching methods and innovative techniques.
- Formulated and implemented effective lesson plans focusing on principles of music, musicianship, music theory and history.
- Participated in professional development workshops and seminars to stay current with educational trends and methodologies.
Education
Bachelor's of Applied Science - Business Leadership & Management
Chemeketa Community College
Salem, OR06.2025
Visual Communications & Graphic Design - Communications
Chemeketa Community College
Salem, OR06.2023
Music Education - Teaching
University of Wyoming
Laramie, WY11.2017
Skills
- Technical Writing
- Problem Solving
- Communication
- Interpersonal Skills
- Attention to Detail
- Inventory Management
- Customer Service
- Data Entry
Timeline
PRO SALES/CONTRACTOR SPECIALIST
Sherwin-Williams Commercial Paint Store
12.2022 - Current
Graphic Designer
Freelancer
09.2020 - Current
PAINT SPECIALIST
Lowes Home Centers
12.2019 - 08.2022
MUSIC EDUCATOR
MPSD #41
08.2018 - 07.2019
Bachelor's of Applied Science - Business Leadership & Management
Chemeketa Community College
Visual Communications & Graphic Design - Communications
Chemeketa Community College
Music Education - Teaching
University of Wyoming
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