Elizabeth H Luna
Buda,TX
Summary
Professional with strong background in business development. Expertise in identifying growth opportunities, building strategic partnerships, and driving revenue. Proven ability to lead teams, adapt to changing market conditions, and deliver results. Skilled in market analysis, and relationship management. Reliable team player focused on achieving organizational goals.
Overview
8
8
years of professional experience
Work History
MANAGER, BUSINESS DEVELOPMENT
BRIGHTPEARL
04.2022 - Current
- Hired, trained, and managed a team of 6 US located SDRs ensuring their professional growth, productivity, and performance aligned with company objectives
- Created and implemented Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs) for the SDR team, aligning them with the company's revenue goals and core values
- Co-Created a professional development training program for SDRs in order to help them grow their careers within Brightpearl’s ecosystem
- Developed a SDR playbook, outlining best practices, objection handling strategies, and email/call scripts to enhance consistency and effectiveness across the team
- Conducted regular performance evaluations, providing constructive feedback and identifying areas for improvement to drive individual and team growth
- Collaborated closely with sales and marketing teams to ensure alignment and seamless handoff of qualified leads, optimizing the lead-to-opportunity conversion rate
- Utilized sales technologies and CRM systems to track, analyze, and report on key metrics, providing actionable insights to improve team performance and drive revenue growth
- Additional skills: Office 365 Suite, Google Suite, SFDC, Outreach, Dialpad, LinkedIn, Zoom, ZoomInfo
BUSINESS DEVELOPMENT REPRESENTATIVE (BDR)
BRIGHTPEARL
02.2021 - 04.2022
- Leader of Inbound and Outbound generated pipeline in the US
- Bringing in $4 million dollars’ worth of pipeline within my first year
- Created and managed content and strategy to initiate conversations with new prospects and old leads
- Managed employee training for all new recruits over a six-month period
- Offered continuous advice, guidance, and mentorship on duties and best practices
- Built and managed rapport with directors within the company to enhance communications between the different teams in order to achieve target goals
- Additional skills: Google Suite, SFDC, Outreach, Dialpad, LinkedIn, Zoom, ZoomInfo
TALENT ACQUISITION RECRUITER
ALORICA
07.2020 - 01.2021
- Lead and collaborate digital recruitment via Indeed, LinkedIn, Craigslist, and Zip Recruiter
- Communicate biweekly with C-Suite executives to convey objectives and opportunities
- Tracked recruiting activities and provided weekly activity reporting
- Coordinated the post-interview debrief meetings and provided debrief materials to candidates
- Additional skills: Microsoft Suite, Oracle, Google Suite
SELLING BRANCH MANAGER
ROAD DOG DRIVERS
07.2016 - 12.2018
- Oversaw daily operations of the team and created long-term strategies for the organization
- Lead weekly 1:1 meetings and team meetings to discuss goals and expectations
- Lead and collaborate digital recruitment via Indeed, LinkedIn, Craigslist, and Zip Recruiter
- Communicate biweekly with C-Suite executives to convey objectives and opportunities
- Tracked recruiting activities and provided weekly activity reporting
- Created and implemented a successful marketing and business plan to meet and exceed sales, profits and financial targets
- Additional skills: Microsoft Suite, Google Suite, TenStreet
Education
BBA - Management
UNIVERSITY OF TEXAS AT EL PASO
EL PASO, TXSkills
- Office 365 Suite
- Google Suite
- SFDC
- Outreach
- ZoomInfo
- Microsoft Suite
- Competitive analysis
- Team collaboration
- Verbal and written communication
- Relationship building and management
Timeline
MANAGER, BUSINESS DEVELOPMENT
BRIGHTPEARL
04.2022 - Current
BUSINESS DEVELOPMENT REPRESENTATIVE (BDR)
BRIGHTPEARL
02.2021 - 04.2022
TALENT ACQUISITION RECRUITER
ALORICA
07.2020 - 01.2021
SELLING BRANCH MANAGER
ROAD DOG DRIVERS
07.2016 - 12.2018
BBA - Management
UNIVERSITY OF TEXAS AT EL PASO
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