Elizabeth Holser
Tecumseh,OK
Summary
Dedicated customer service representative with proven skills in complaint resolution, payment processing, and effective communication. Committed to fostering positive customer interactions and enhancing satisfaction.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Uhaul Co. Of Inland Northwest
Norman, Oklahoma
03.2026 - Current
- Handled customer complaints with empathy and professionalism.
- Assisted customers with rental inquiries and reservation processes.
- Processed rental contracts and payments efficiently.
- Developed positive relationships with customers through friendly interactions.
- Provided guidance on equipment usage and safety protocols.
Customer Service Representative
Uhaul Moving And Storage
Shawnee, Oklahoma
01.2017 - 03.2019
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Shawnee High School
Shawnee, OK05-2011
Skills
- Customer service excellence
- Complaint resolution
- Customer relationship management
- Payment processing
- Order fulfillment
- Safety compliance
- Effective communication
- Prioritization
Timeline
Customer Service Representative
Uhaul Co. Of Inland Northwest
03.2026 - Current
Customer Service Representative
Uhaul Moving And Storage
01.2017 - 03.2019
High School Diploma -
Shawnee High School