Elizabeth Holub
Central City,IA
Summary
Entrepreneurial spirited professional interested in build a long-term career focusing on the financial well-being and specializing in data analysis with opportunities for career growth where I may utilize what past customer service experience I have in order to achieve corporate level goals in a challenging yet new work environment. What matters most to me is to attain a position in which my communication, managerial skills, and organization will contribute to greater office efficiency/productivity and create an even healthier workplace for others.
Overview
10
10
years of professional experience
Work History
Retail Teller
Heartland Bank and Trust
12 2019 - Current
- At Heartland Bank and Trust, one of my biggest responsibilities entailed studying and memorizing hundreds of laws, policies, and procedures to promote a safe and reliable source of business for our customers at all times while maintaining total confidentiality.
- During this time it was also imperative to attend internal as well as external meetings that consisted of reviewing any policy/procedural alterations and learning more about any new products we provide and how to promote these to the customer all while avoiding scheduling conflicts. I occasionally had the opportunity to constuct and lead meetings using an outline or powerpoint or activity to engage with others and refresh of specific company regulations and guidelines.
- A normal day included maintaining, updating, and organizing over 1000 company files both digital and physical, sending 15-30 emails daily demonstrating a mastery of written communications, analys mountains for data to find any chamce of possible signs of scam or fraudulent activity, occasionally call customers to discuss promotions as well as theor ODH and late payments, anticipating managerial needs for a more efficient workflow, completing required quarterly digital training prior to their deadlines, closing sales, and delivering exceptional customer service with every consumer interaction.
Department Manager
Dick’s Sporting Goods
02 2017 - 09 2019
- During my time at Dick’s Sporting Goods I had the opportunity to start out as a front end cashier, eventually transferring to Apparel, soon becoming department manager, then being able to transfer to footwear as the lead department manager.
- This same year our department was awarded #1 Footwear Company in the Country.
- My responsibilities here consisted of, assisting front end with overrides, completing online back stock orders, closing sales, knowing the product and making recommendations in various other departments, collect data for yearly sales goals, resolve customer disputes, execute store reset in numerous different locations, quarterly audits, maintain floor displays, restring/steam gloves, sharpen ice skates, tec out bicycles, operating golf sims, and working new loss prevention operations.
Server/kitchen staff
Brewhemia
11.2016 - 02.2017
Cashier
Menards
02.2016 - 11.2016
Hired hand
Martin Pony Farm
04.2003 - 05.2016
Education
Some School - Agronomy And Crop Science
Kirkwood Community College
High School Diploma -
Clarion-Goldfield-Dows High School
Clarion, IA05.2015
Skills
- Team oriented
- Quick learner
- Networking and Wireless
- Technical literacy (microsoft based)
- Adaptable problem solver
- Cyber secutiry
- Organization
- Thorough written and verbal communication
- Efficient time management
- Leadership
- Negotiation
Accomplishments
- All Iowa Honor Squad-2014 and 2015
- 1 footwear company in the country-2018
- 2 ‘wow’ awards from customers at HBT-2022
- Currently renovating a 28’ Dutchman with my husband-2023
- My 3 kids (yes I know it's sappy)- 2020 through 2024
Hobbies and Interests
- Crocheting
- Reading
- Baking
- Gardening
- Card club
- Currently renovating a 28' Dutchman
- Volunteering (mainly fun runs)
- Weekend motorcycle trips (Harley-Davidson softail deluxe)
Timeline
Server/kitchen staff
Brewhemia
11.2016 - 02.2017
Cashier
Menards
02.2016 - 11.2016
Hired hand
Martin Pony Farm
04.2003 - 05.2016
Retail Teller
Heartland Bank and Trust
12 2019 - Current
Department Manager
Dick’s Sporting Goods
02 2017 - 09 2019
Some School - Agronomy And Crop Science
Kirkwood Community College
High School Diploma -
Clarion-Goldfield-Dows High School
Similar Profiles
KELLY MALINOWSKIKELLY MALINOWSKI
Marketing Manager at Heartland Bank and Trust CompanyMarketing Manager at Heartland Bank and Trust Company
Lizz VasquezLizz Vasquez
Senior Relationship Banker at Heartland Bank and Trust CompanySenior Relationship Banker at Heartland Bank and Trust Company
TAYLOR KENNEDYTAYLOR KENNEDY
Commercial Loan Assistant at Heartland Bank And TrustCommercial Loan Assistant at Heartland Bank And Trust
Thomas KentnerThomas Kentner
Vice President of Commercial Lending at Heartland Bank and TrustVice President of Commercial Lending at Heartland Bank and Trust
Shelly KephartShelly Kephart
Sales Associate at Professional Aviation AssociatesSales Associate at Professional Aviation Associates