Elizabeth Horn
Oxford,MS
Summary
Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.
Overview
5
5
years of professional experience
Work History
Host and Server Assistant
Venice Kitchen
02.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
Host
Surf Club
12.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Gym Receptionist
Nauset Fit Co.
06.2023 - Current
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
Front of House Employee
Jomama's NY Bagels & Coffeehouse
06.2019 - 08.2023
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Front of House Staff Member
Viv’s Kitchen
06.2022 - 11.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Helped guests at tables when in need of assistance.
Education
BBA - Integrated Marketing And Communications
University of Mississippi
University, MS05.2027
High School Diploma -
Saint George’s School
Newport, RI05.2023
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Affiliations
- Alpha Phi Alum at University of Mississippi
- Red Sneakers for Oakley Non-Profit Organization
Timeline
Host and Server Assistant
Venice Kitchen
02.2024 - Current
Host
Surf Club
12.2023 - Current
Gym Receptionist
Nauset Fit Co.
06.2023 - Current
Front of House Staff Member
Viv’s Kitchen
06.2022 - 11.2022
Front of House Employee
Jomama's NY Bagels & Coffeehouse
06.2019 - 08.2023
BBA - Integrated Marketing And Communications
University of Mississippi
High School Diploma -
Saint George’s School
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