Elizabeth Hunter
Customer Service
Sicklerville,NJ
Summary
Dynamic Merchandise Coordinator at Home Goods with a proven track record in visual merchandising and customer engagement. Skilled in negotiations and retail operations, I fostered loyalty through empathetic service and creative strategies, consistently exceeding sales targets. Adept at space planning, I thrive in fast-paced environments, ensuring a welcoming atmosphere for all customers.
Diligent [Desired Position] with strong background in merchandise coordination. Successfully managed inventory processes and ensured timely product placement, positively impacting sales floor presentation. Demonstrated proficiency in vendor relations and effective team collaboration.
Overview
13
13
years of professional experience
Work History
Merchandise Coordinator
Home Goods
05.2013 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Implemented creative visual merchandising strategies to maximize product exposure in retail environments.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Cosmetic Beauty Advisor
Macys Department Store
06.2007 - 07.2012
- Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.
- Helped achieve monthly sales goals by consistently meeting or exceeding personal targets set by management.
- Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
- Provided a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.
Education
Associate of Applied Science - Secretarial Science
Palmer Business School
Philadelphia, PA01-1980
Skills
- Negotiations
- Pricing and signage updates
- Digital marketing
- Store operations
- Retail operations
- POS systems
- Space planning
Timeline
Merchandise Coordinator
Home Goods
05.2013 - 03.2020
Cosmetic Beauty Advisor
Macys Department Store
06.2007 - 07.2012
Associate of Applied Science - Secretarial Science
Palmer Business School
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