Elizabeth Hurt
Indianapolis,IN
Summary
Results-oriented professional with extensive experience in customer service and a strong ability to interpret legal documents. Demonstrates exceptional communication, organizational, and writing skills. Proven track record of enhancing customer satisfaction and streamlining processes.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Breakfast Attendant/Bartender
Hampton by Hilton
Indianapolis, IN
12.2021 - Current
- Seasonal breakfast attendant during school breaks.
- Licensed bartender for evening events
- Maintained cleanliness and organization of dining area and kitchen.
- Prepared and set up breakfast items for guest service.
Resident Assistant
Indiana State University
Terre Haute, IN
08.2022 - 01.2024
- Facilitated community building through organized events and activities for residents.
- Provided support and resources to students navigating university policies and procedures.
- Mediated conflicts between residents, promoting a harmonious living environment.
- Assisted in the implementation of emergency response protocols for residential halls.
- Assisted in the onboarding process for new residents, providing essential information and resources.
- Completed routine rounds, checking with residents to meet care needs.
- Conducted monthly meetings with residential students
Cashier
Target
Carmel, US
08.2020 - 06.2021
- Greeting and navigate guest to specific areas throughout the store.
- Processed customer transactions efficiently at checkout stations.
- Assisted customers with product inquiries and returns.
Shift Leader
Smoothie King
Whitestown, US
03.2019 - 05.2020
- Opening and closing the store.
- Verifying the register at the end of the shift, and making the deposit to the bank for the next day.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
Education
Bachelor of Arts - Political Science
Indiana University, Indianapolis
IN12-2026
Some College (No Degree) - Political Science
Indiana State University
Terre Haute, INSkills
- Cash handling and POS
- Sales and retail expertise
- Communication skills
- Organizational skills
- Computer skills (Microsoft, Excel, PowerPoint)
- Conflict resolution
- Scheduling
- Type thirty-five words a minute
Certification
Bartender License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Resident Assistant
Indiana State University
08.2022 - 01.2024
Breakfast Attendant/Bartender
Hampton by Hilton
12.2021 - Current
Cashier
Target
08.2020 - 06.2021
Shift Leader
Smoothie King
03.2019 - 05.2020
Bachelor of Arts - Political Science
Indiana University, Indianapolis
Some College (No Degree) - Political Science
Indiana State University